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Spontaneous application Community Manager (Video Games) - Worldwide - Remote

3 months, 2 weeks ago
Philippines
Full-time
Junior
Social Media Manager
Customer and Technical Support
Instagram API
Apply Now
Keywords Studios

Keywords Studios

Keywords Studios provides comprehensive technical and creative solutions for the global video games industry, specializing in localization, audio production, quality assurance, art creation, and customer support services to enhance the gaming experienc...

Internet Software & Services
10K-50K
Founded 1998
View All Jobs 26

Description

  • Review incoming community interactions across social media platforms and communicate directly with players.
  • Respond to comments and player questions in a timely manner.
  • Create engaging content for social media channels.
  • Build reports on community growth and engagement and recommend improvements based on findings.
  • Collect and report player feedback to support the development team.
  • Help maintain a safe, welcoming community environment.
  • Moderate discussions and comments in line with community guidelines.
  • Proactively suggest ways to grow and support the community.
  • Create and update related documentation as needed.

Requirements

  • Minimum 2 years of professional community management or social media experience in gaming.
  • Excellent written and verbal communication skills in English.
  • Bilingual ability, especially English plus French, Spanish, or German, is a plus.
  • Passion for video games and social media.
  • Strong understanding of community and social media platforms such as Discord, Twitch, Reddit, Instagram, and Facebook.
  • Experience with social listening and social management best practices.
  • Experience managing or moderating a thriving gaming community.
  • Higher education in marketing, business administration, communication, adult education, or a related field.
  • Full-time availability is typically required; part-time availability may be considered depending on the project.
  • Contact information, personal email address, location, and languages spoken and written must be included on the CV or cover letter.

Benefits

  • Remote role with flexibility and a strong work-life balance.
  • Fun, friendly, diverse, and inclusive company culture.
  • Opportunity to work on exciting projects with global brands and major game studios.
  • Possible freelance cooperation or employment contract depending on location and project needs.
  • Global team environment with opportunities to develop skills and career.
  • Welcoming and supportive work environment committed to diversity and inclusion.

Interested in this position?

Apply directly on the company website

Apply Now

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