Spontaneous application Community Manager (Video Games) - Worldwide - Remote

2 months, 3 weeks ago
Full-time
Junior
Customer and Technical Support
Keywords Studios

Keywords Studios

Keywords Studios provides comprehensive technical and creative solutions for the global video games industry, specializing in localization, audio production, quality assurance, art creation, and customer support services to enhance the gaming experienc...

Internet Software & Services
10K-50K
Founded 1998

Description

  • Review incoming community interactions across social media platforms and communicate directly with players.
  • Respond to comments and player questions in a timely manner.
  • Create engaging social media content.
  • Build reports on community growth and engagement and recommend improvements.
  • Collate and report player feedback to developers.
  • Help maintain a safe, welcoming game community.
  • Moderate discussions and comments according to community guidelines.
  • Proactively suggest ways to grow and support the community.
  • Create and update related documentation as needed.

Requirements

  • Minimum of 2 years of professional experience in community management or social media for gaming.
  • Excellent written and verbal communication skills in English.
  • Bilingual ability, especially English with French, Spanish, or German, is a plus.
  • Passion for video games and social media.
  • Strong understanding of community and social media platforms such as Discord, Twitch, Reddit, Instagram, and Facebook.
  • Experience with social listening and social management best practices.
  • Experience managing or moderating a thriving gaming community.
  • Higher education in marketing, business administration, communication, adult education, or a related field.
  • Full-time availability is typically required, though part-time availability may be considered depending on projects.
  • Include contact information, location, and languages spoken and written in the CV or cover letter.

Benefits

  • 100% remote, work-from-home role open to candidates worldwide.
  • Flexible work arrangement with a good work-life balance.
  • Fun, friendly, diverse, and inclusive company culture.
  • Opportunity to work on exciting projects with global gaming brands.
  • Potential for freelance cooperation or an employment contract depending on location and project needs.
  • Full-time, permanent role with remote working pattern.

Interested in this position?

Apply directly on the company website

Apply Now

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