Spontaneous application Community Manager (Video Games) - Worldwide - Remote

2 months ago
Full-time
Junior
Customer and Technical Support
Keywords Studios

Keywords Studios

Keywords Studios provides comprehensive technical and creative solutions for the global video games industry, specializing in localization, audio production, quality assurance, art creation, and customer support services to enhance the gaming experienc...

Internet Software & Services
10K-50K
Founded 1998

Description

  • Review incoming community interactions across social media platforms and communicate directly with players.
  • Respond to comments and player queries in a timely manner.
  • Create engaging social media content.
  • Build reports on community growth and engagement and propose improvements based on findings.
  • Collect, organize, and report player feedback to developers.
  • Help foster and maintain a safe, welcoming game community.
  • Moderate discussions and comments according to community guidelines.
  • Suggest new ways to grow and support the community proactively.
  • Create and update documentation as needed.

Requirements

  • Minimum of 2 years of professional experience in community management or social media for gaming.
  • Excellent written and verbal communication skills in English.
  • Bilingual ability is a plus, especially English plus French, Spanish, or German.
  • Passion for video games and social media.
  • Strong understanding of community management and social media platforms, including Discord, Twitch, Reddit, Instagram, and Facebook.
  • Experience with social listening and social management best practices.
  • Experience managing or moderating an active gaming community.
  • Higher education in marketing, business administration, communication, adult education, or a related field.
  • Please include your contact information, personal email address, location, and languages spoken and written in your application materials.
  • Full-time availability is typically required, though part-time may be considered depending on the project.

Benefits

  • 100% remote, work-from-home role open to candidates worldwide.
  • Flexible work arrangements that support work-life balance.
  • Fun, friendly, diverse, and inclusive company culture.
  • Opportunity to work on exciting projects with global game brands.
  • Possibility of freelance cooperation or an employment contract depending on location and project needs.
  • Full-time, permanent employment type for the role.

Interested in this position?

Apply directly on the company website

Apply Now

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