Field Operations Technician

30 minutes ago
Full-time
Mid Level
IoT and Embedded Systems
Kargo

Kargo

Kargo specializes in creating innovative advertising solutions that enhance mobile, CTV, social, and e-commerce campaigns, enabling brands to effectively connect with consumers through high-quality mobile ad experiences.

Media
251-1K
Founded 2003

Description

  • Travel to customer facilities and lead inspection, installation, and servicing visits.
  • Install Kargo towers and other hardware products at customer facilities.
  • Coordinate with contractors for electrical work, forklift modifications, and installation support.
  • Coordinate shipping of towers and tools from inventory to customer sites.
  • Provide configurations and site specifications to Manufacturing based on customer visits.
  • Partner with Product and Hardware teams to recommend engineering improvements that simplify installation and features.
  • Coordinate with customers on visit timing and installation preferences during on-site visits.
  • Support a near-100% travel schedule, including planned and unplanned service visits.

Requirements

  • 3+ years of experience servicing industrial equipment, vehicles, utilities, robots, or similar.
  • Expertise in mechanical, electrical, and optical troubleshooting, with preference for experience across all three.
  • High availability for short-notice domestic travel, including visits outside normal business hours.
  • Experience servicing equipment in warehouse and/or factory environments preferred.
  • Strong communication and documentation skills.
  • Ability to provide direction to contractors and explanations to customers.
  • Experience using command line interfaces such as PowerShell or Linux.
  • Comfortable with near-100% travel.

Interested in this position?

Apply directly on the company website

Apply Now

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