TECH PRODUCT ANALYST PLENO - CRM STRATEGY

3 days, 14 hours ago
Full-time
Mid Level
Product Management
Inter

Inter

Inter is the first 100% digital bank in Brazil, offering free checking accounts, credit cards, investments, loans, insurance, and currency exchange with a focus on simplicity and fairness.

Banks
51-250
$801M raised

Description

  • Act as the project and channel analyst for the WhatsApp CRM platform.
  • Structure and drive the WhatsApp communication platform.
  • Define and enforce governance, policies, and procedures for proper platform use across teams.
  • Manage the platform development backlog.
  • Set and communicate stakeholder expectations regarding platform activities and changes.
  • Monitor performance indicators and define improvement actions to maximize results.
  • Handle simultaneous projects and business area demands.
  • Lead meetings and manage relationships with technology vendors.

Requirements

  • Completed higher education degree.
  • Knowledge of Figma and Tableau.
  • Proficiency in Office 365.
  • Previous experience managing channels, especially WhatsApp (preferred).
  • Experience in project and process management (preferred).
  • Knowledge of agile methodologies (preferred).
  • Postgraduate degree (preferred).
  • Intermediate English (preferred).
  • Knowledge of data analysis (preferred).

Benefits

  • Meal allowance and food allowance.
  • Health and dental insurance.
  • Life insurance.
  • Birthday day off.
  • Parental support including Baby On Board and nursing room.
  • Extended parental leave.
  • Childcare/nanny support and/or support for children with disabilities.
  • Wellhub and Inter Running Group.
  • CARE4U space in Belo Horizonte with self-care services, relaxation area, games, and mini golf.
  • Perks in the SuperApp, including Duo Gourmet.
  • Prime Inter card.
  • Internal training and development programs.

Interested in this position?

Apply directly on the company website

Apply Now

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