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Staff Technical Program Manager, Core Experience

1 hour, 36 minutes ago
United States
Full-time
Lead
Program Manager
Project and Program Management
E-commerce Machine Learning
Apply Now
instacart.careers

instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services
1K-5K
View All Jobs 136

Description

  • Lead the strategy, definition, and end-to-end execution of complex cross-company programs with high ambiguity, risk, and executive visibility.
  • Turn ambiguous problems into structured programs by creating execution plans, success metrics, and governance.
  • Build cross-program roadmaps across multiple engineering organizations and partner functions, while managing dependencies, trade-offs, and risks.
  • Use technical judgment to propose and vet solutions, facilitate architecture discussions, and align technical decisions with business objectives.
  • Partner with VPs and executive leadership to align program goals with company strategy and present clear decision-oriented narratives.
  • Drive operational excellence through KPI/OKR definition, reporting cadences, and continuous improvement mechanisms.
  • Unblock teams by resolving resource gaps, negotiating priorities, and de-escalating conflicts.
  • Define and scale foundational frameworks, processes, and evaluation criteria across TPM, Engineering, and Product teams.
  • Mentor and onboard TPMs across experience levels and promote strong best practices.
  • Identify new problem areas with meaningful business impact and establish clear ownership and execution paths.

Requirements

  • 10+ years of post-graduation experience in technology, including experience as a technical program manager, engineering manager, product manager, or in a related technical role.
  • Proven experience leading end-to-end, company-wide programs of high complexity and ambiguity across multiple engineering organizations and cross-functional partners.
  • Strong ability to design program structures, execution plans, and cross-program roadmaps.
  • Deep technical domain knowledge that enables influence over architectural decisions and complex solution design.
  • Exceptional communication skills with experience presenting to and influencing VP and executive audiences.
  • Experience defining KPIs/OKRs and building mechanisms to track and drive outcomes.
  • Demonstrated ability to drive continuous improvement in quality, efficiency, and collaboration across teams.
  • History of mentoring and developing TPMs in inclusive, high-performing environments.
  • Strong relationship-building skills and ability to navigate competing priorities and organizational friction.
  • Bachelor’s degree in a technology or engineering discipline.
  • Master’s degree in a technology or engineering discipline (preferred).
  • Experience leading programs with active VP and executive-team engagement that directly impact company strategy and outcomes (preferred).
  • Experience designing and scaling reusable program management frameworks, tools, and processes adopted across organizations (preferred).
  • Experience with AI/ML programs or fluency in applying AI to program management and engineering workflows (preferred).
  • Background in marketplace, e-commerce, or logistics technology, with awareness of industry trends and competitive dynamics (preferred).

Benefits

  • Remote role with Flex First work flexibility.
  • Competitive base salary range of $202,000 to $255,000 USD depending on location.
  • Eligible for a new hire equity grant.
  • Eligible for annual refresh equity grants.
  • Market-competitive compensation and benefits.
  • Location-based pay that reflects the employee’s permanent work location.

Interested in this position?

Apply directly on the company website

Apply Now

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