Principal Product Manager, AI

5 days, 9 hours ago
Full-time
Lead
Product Management
instacart.careers

instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services
1K-5K

Description

  • Own the product vision, strategy, and roadmap for agentic AI solutions in retail and CPG workflows.
  • Define problem statements, PRDs, success metrics, and prioritization plans based on customer outcomes.
  • Partner with engineering and data science to scope experiments, manage backlogs, and define KPIs and evaluation frameworks.
  • Ensure models and agents are reliable, safe, observable, and supported by appropriate guardrails.
  • Lead customer discovery, design pilots, and develop proof points that validate product value.
  • Collaborate with sales and marketing on go-to-market, pricing, packaging, enablement, and case studies.
  • Build the business case by modeling unit economics, ROI, and financial targets, and present results to executives and stakeholders.
  • Work cross-functionally with data engineering, retailer success, enterprise sales, and business development to launch and expand products.
  • Assess data quality, telemetry, integrations, and feedback loops to ensure data readiness and integrity.

Requirements

  • 6+ years of product management experience building B2B or enterprise software.
  • 3+ years of experience delivering AI/ML-powered products from concept through GA.
  • Proven record of shipping at least 2 AI/ML products used by enterprise customers with measurable financial outcomes.
  • Hands-on data proficiency, including the ability to query or analyze large datasets using SQL or equivalent tools.
  • Experience leading cross-functional execution with engineering, data science, design, sales, and marketing.
  • Demonstrated ability to build ROI and unit economics models and present business cases to executive audiences.
  • Experience navigating complex enterprise sales cycles, including security, IT, and legal/procurement processes.
  • Exceptional written and verbal communication skills across technical and commercial audiences.
  • Bachelor’s degree in a technical, quantitative, or business field, or equivalent practical experience.
  • Preferred experience in grocery, retail, or supply chain, including store operations, inventory management, and margin levers.
  • Exposure to agentic AI systems, LLM-based workflows, autonomous decision pipelines, prompt engineering, and AI evaluation/guardrail practices.
  • Background with demand forecasting, replenishment, or inventory optimization products and metrics such as OSA, service level, and shrink.
  • Familiarity with retail tech stacks, including WMS, POS, ERP/replenishment modules, EDI, and API-based integrations.
  • Experience displacing incumbents or winning competitive takeouts in enterprise accounts.
  • Early-career experience in management consulting, solutions architecture, or business analytics.

Benefits

  • Highly market-competitive compensation.
  • Canadian base pay range of $223,000 to $235,500 CAD.
  • Eligibility for a new hire equity grant and annual refresh grants.
  • Flexible remote work through Instacart’s Flex First policy.
  • Ability to choose where you do your best work, including home, office, or a coffee shop.
  • Regular in-person events to stay connected and build community.
  • Hiring currently open in Ontario, Alberta, British Columbia, and Nova Scotia.

Interested in this position?

Apply directly on the company website

Apply Now

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