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Director of Engineering, Catalog Content

11 hours, 57 minutes ago
United States, Canada
Full-time
Executive
Director of Engineering
Software Development
AWS GCP Generative AI LLM Machine Learning Microservices
Apply Now
instacart.careers

instacart.careers

Instacart is a leading grocery technology company in North America that works with grocers and retailers to transform how people shop. They partner with over 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, an...

Internet Software & Services
1K-5K
View All Jobs 13

Description

  • Own the technical strategy for an agentic catalog platform that uses distributed systems, data pipelines, and AI/ML automation to ingest, normalize, enrich, and validate product content at scale.
  • Lead and scale a multi-team engineering organization of approximately 40+ total reports, including managers and senior individual contributors.
  • Set team goals, establish operating mechanisms, and develop engineering talent across the organization.
  • Define and meet platform reliability and quality targets, including availability, latency, and accuracy SLAs.
  • Improve on-call practices, incident response, observability, and data-quality guardrails.
  • Partner with Product, Machine Learning, Data Science, Design, Operations, Retail, and Brand teams to prioritize roadmaps and deliver business outcomes.
  • Run experiments and ship features that improve discovery, search relevance, substitution quality, pricing accuracy, and regulatory compliance.
  • Drive build-versus-buy decisions, vendor selection, and budget stewardship for key platform capabilities.
  • Ensure privacy, security, and brand safety across catalog systems and third-party capabilities.
  • Champion a culture of transparency, inclusion, continuous improvement, and measurable outcomes.

Requirements

  • 15+ years of professional software engineering experience building and operating large-scale platforms or data-intensive systems.
  • 7+ years of experience leading engineering managers and multiple teams, with direct responsibility for organizations of 30+ engineers.
  • Experience delivering large-scale batch and streaming data pipelines in cloud environments such as AWS or GCP.
  • Experience with event-driven architectures and microservices.
  • Demonstrated ownership of platform reliability and data quality with defined SLAs/SLOs, on-call practices, and incident management.
  • Track record shipping production systems that leverage ML/AI such as LLMs, information retrieval, content understanding, or automated data enrichment.
  • Experience hiring, coaching, and performance-managing engineering managers and senior engineers.
  • Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
  • Strong cross-functional collaboration experience with Product, Data Science/ML, and Operations.
  • Preferred experience with e-commerce catalog systems, product taxonomy/ontology, data normalization, or content quality at marketplace scale.
  • Preferred hands-on familiarity with GenAI and agentic frameworks, vector databases/embeddings, and multimodal models including text, image, and OCR.
  • Preferred background in search/relevance, knowledge graphs, entity resolution, or compliance workflows such as nutrition, allergens, or age-restricted items.
  • Preferred experience leading platforms adopted by 100+ internal users or powering revenue-critical customer experiences.
  • Master’s degree or higher in a related technical field is preferred.
  • Preferred experience managing vendor ecosystems and annual engineering budgets tied to infrastructure and third-party services.
  • Preferred familiarity with experimentation and evaluation frameworks for content quality, including offline/online metrics, A/B testing, and observability for data drift and model performance.

Benefits

  • Highly market-competitive compensation and benefits, with pay determined by work location.
  • Base salary range of $304,000-$321,000 USD in CA, NY, CT, and NJ.
  • Base salary range of $292,000-$308,000 USD in WA.
  • Base salary range of $279,000-$294,500 USD in OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, and HI.
  • Base salary range of $254,000-$268,000 USD in all other states.
  • Remote-friendly Flex First work policy with flexibility to work from home, an office, or another location.
  • Eligibility for a new hire equity grant.
  • Eligibility for annual refresh equity grants.

Interested in this position?

Apply directly on the company website

Apply Now

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