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Solution Architect - DACH

1 hour, 46 minutes ago
Germany
Full-time
Senior
Solutions Engineer
Customer and Technical Support
CSS HTML JavaScript jQuery REST API XML
Apply Now
Insider

Insider

Insider offers an AI-powered customer engagement platform designed for marketing teams, integrating customer data platforms, personalization, and journey orchestration to enhance customer interactions across various channels.

Internet Software & Services
Founded 2012
View All Jobs 21

Description

  • Proactively engage with customer technical decision-makers and influencers.
  • Use customer business, industry, and technical context to support digital transformation initiatives.
  • Run data workshops to define solution implementation plans aligned with business goals and technical environments.
  • Drive pilots and proofs of concept from testing into productive deployments by tying them to business impact.
  • Troubleshoot technical issues during implementation and ongoing campaign deployment.
  • Identify, escalate, and help resolve technical blockers to accelerate architecture implementations.
  • Work with product, support, and engineering teams to remove implementation blockers.
  • Guide customer strategy and future growth by applying best practices and promoting Insider One solutions.

Requirements

  • Bachelor's degree in Computer Science or a related field.
  • Minimum 5 years of experience in consultative or complex technical deployment projects, architecture, design, implementation, or support of highly distributed applications.
  • Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts.
  • Outstanding verbal and written communication skills.
  • Ability to orchestrate, lead, and influence virtual teams to ensure successful customer project implementation.
  • Extensive technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management.
  • Working knowledge of development methodologies and technologies such as JavaScript, jQuery, HTML, CSS, REST, XML, and database technologies.
  • Strong product and technical domain knowledge in one or more of the following: SaaS, Marketing, Mobile Applications, APIs, or Programming.
  • Strong communication skills in English and German.

Benefits

  • Global, diverse team with 50+ nationalities.
  • Internal trainings in AI fundamentals, coding, foreign languages, and personal development.
  • Access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
  • Eligibility-based ESOP so employees can become shareowners.
  • Referral bonuses.
  • Volunteering opportunities and purpose-driven social impact projects.
  • Year-round team events, retreats, and team-building activities.

Interested in this position?

Apply directly on the company website

Apply Now

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