Learning & Development Specialist

3 hours, 58 minutes ago
Full-time
Junior
HR and Recruiting
Inizio

Inizio

Inizio provides comprehensive health and life science solutions by integrating strategic, analytic, and creative capabilities to support pharmaceutical and biopharmaceutical innovations, particularly in advancing life-saving oncology treatments.

Biotechnology
1K-5K

Description

  • Manage the People Services inbox and resolve or escalate queries in a timely manner.
  • Oversee ServiceNow ticket handling, including issue resolution and escalation.
  • Maintain the Learning Management System by uploading, updating, organizing, and correctly tagging content.
  • Manage learner audiences, course assignments, and learner experience within the LMS.
  • Coordinate Instructor-Led Training sessions, including scheduling, logistics, communications, and cancellations.
  • Support content creation, project delivery, and setup of new learning programs with the L&D team and CoE.
  • Generate capacity reports and provide data insights for planning, forecasting, and review meetings.
  • Support purchase orders, finance-related processes, and budget tracking for L&D initiatives.
  • Assist with other People Services and L&D activities as needed by management.

Requirements

  • Previous experience in a Learning and Development, HR, or related role.
  • Experience with Learning Management Systems, including content uploads, reporting, and learner management.
  • Experience with ServiceNow (SNOW) or a similar ticketing system.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • High attention to detail and accuracy in content, reports, and data.
  • Ability to work collaboratively across teams in a matrix/shared services environment.
  • Strong communication skills with the ability to provide clear updates and feedback.
  • Proficiency with MS Office; experience with reporting tools and data analysis is advantageous.
  • Proactive, collaborative team player.
  • Experience working within an L&D matrix/shared services model in a large, complex organization (preferred).

Interested in this position?

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