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Sr. Project and Program Manager

2 days, 13 hours ago
United States
Full-time
Senior
Program Manager
Project and Program Management
Asana
Apply Now
Included Health

Included Health

Included Health is a healthcare company that provides cost-saving solutions for employers and health plans. They offer virtual care and navigation services, connecting millions with board-certified doctors and specialists for comprehensive and convenie...

Insurance
1K-5K
$106M raised
View All Jobs 26

Description

  • Lead end-to-end project and program management for integrated marketing initiatives, including multi-phased and ambiguity-heavy workstreams.
  • Support intake, triage, prioritization, and scoping for new project requests in partnership with marketing leadership.
  • Manage cross-functional stakeholder prioritization conversations and decision-making.
  • Use Asana to manage scope, sequencing, timelines, dependencies, and tradeoffs across multiple teams.
  • Serve as a central point of contact across Creative, Growth, Partner Marketing, Product, Client Success, and other functions as needed.
  • Proactively identify and resolve risks, bottlenecks, resource constraints, and process gaps before issues escalate.
  • Create and maintain project- and program-level documentation that improves visibility, consistency, and execution quality.
  • Recommend and help implement improvements to intake, routing, workflow design, templates, and operational standards.
  • Support adoption of scalable systems and ways of working across Consumer Marketing, including process evolution and change management.
  • Use AI tools to improve efficiency in planning, documentation, synthesis, workflow execution, and operational analysis while maintaining quality standards.

Requirements

  • 5-8 years of experience in project, program, or PMO management and marketing operations, preferably in creative operations or a closely related discipline.
  • Demonstrated experience independently leading complex, cross-functional projects and programs from intake or kickoff through delivery.
  • Strong knowledge of creative and marketing workflows, including planning, reviews, production, and launch coordination.
  • Experience collaborating with multiple stakeholders across marketing functions such as channel, strategy, and brand.
  • Proficiency with Asana or similar project management tools.
  • Strong problem-solving, communication, and organizational skills in a fast-paced, matrixed environment.
  • Familiarity with intake systems and traffic coordination models.
  • Experience supporting marketing campaign frameworks and asset roadmaps.
  • Experience creating scalable documentation, templates, playbooks, or workflow improvements that support team consistency and operational maturity.
  • Proven experience using AI tools to improve efficiency in project planning, documentation, workflow design, or operational analysis.
  • Comfort working in organizations undergoing workflow or tooling transitions.
  • Experience in healthcare, tech, or highly regulated industries is a plus.
  • PMP or equivalent project management certification is a plus.

Benefits

  • Base salary range of $125,000 to $150,000 per year in the United States.
  • Remote-first culture.
  • 401(k) savings plan through Fidelity.
  • Comprehensive medical, vision, and dental coverage, including disability insurance options.
  • Paid Time Off (PTO) and Discretionary Time Off (DTO).
  • 12 weeks of 100% paid parental leave.
  • Family-building and compassionate leave, including fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption, or pregnancies.
  • Work-from-home reimbursement to support home office collaboration.

Interested in this position?

Apply directly on the company website

Apply Now

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