RemoteLeaf Logo
Log in Sign up

Lead Solutions Engineer

2 hours, 2 minutes ago
United States
Full-time
Senior
Solutions Engineer
Software Development
SQL
Apply Now
Included Health

Included Health

Included Health is a healthcare company that provides cost-saving solutions for employers and health plans. They offer virtual care and navigation services, connecting millions with board-certified doctors and specialists for comprehensive and convenie...

Insurance
1K-5K
$106M raised
View All Jobs 24

Description

  • Partner with Client Launch Managers to implement Included Health services for large and strategic clients.
  • Collaborate with internal Engineering teams on customization requests and technical optimizations.
  • Serve as the technical liaison between clients and internal stakeholders to ensure clear communication and execution.
  • Troubleshoot and resolve technical issues by identifying root causes and delivering effective solutions.
  • Participate in customer calls and technical discussions with clients and their vendors.
  • Contribute to process and systems improvements within the Solutions Engineering team.
  • Share best practices and learnings to support team growth and project success.
  • Support seamless client and member experiences during technical implementation and issue resolution.

Requirements

  • 4+ years of experience in a Solutions Engineering capacity or a similar role with technical and programming fundamentals.
  • Experience working with both internal and external customers.
  • Strong technical foundation, including proficiency in SQL.
  • Excellent problem-solving skills and the ability to explain complex topics to technical and non-technical audiences.
  • Experience working cross-functionally with Product, Engineering, and client stakeholders.
  • Ability to manage multiple projects in a dynamic, fast-paced, remote work environment.
  • B.S. in a technical field or equivalent experience.
  • Experience in healthcare technology or client implementation work is implied by the role context.
  • Ability to meet prompt and regular attendance expectations and perform workstation-based tasks for prolonged periods.

Benefits

  • Remote-first culture.
  • Competitive base salary with geographic zone-based ranges and equity.
  • 401(k) savings plan through Fidelity.
  • Comprehensive medical, vision, and dental coverage, including disability insurance.
  • Free telemedicine and healthcare navigation services for employees and dependents.
  • Generous PTO and Discretionary Time Off.
  • 12 weeks of 100% paid parental leave.
  • Up to $25,000 fertility and family-building benefit, plus compassionate leave.
  • 11 paid holidays plus one floating paid holiday.
  • Work-from-home reimbursement and 24 hours of paid volunteer time off per year.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

KPI Solutions

Sr. Solutions Manager

KPI Solutions 251-1K Industrial Conglomerates

KPI Solutions is seeking a Sr. Solutions Manager to lead client solutions engagements for material handling systems, helping shape the right application of technologies and equipment to improve win rates, economics, and client outcomes.

United States Full-time Lead Solutions Engineer
2 minutes ago
Sonar

Solutions Engineer - ANZ

Sonar 251-1K Internet Software & Services

Sonar is hiring a Solutions Engineer for its ANZ remote go-to-market team to provide technical guidance and pre-sales support that helps prospective and existing customers evaluate, adopt, and expand the company’s Clean Code products.

Australia Full-time Mid Level Solutions Engineer
AWS Azure Docker Kubernetes Linux
2 minutes ago
Casino Cash Trac

Solutions Engineer

Casino Cash Trac Internet Software & Services

CCT is seeking a Solutions Engineer to support its Tulsa go-to-market team by translating the company’s platform capabilities into business value for casino clients and prospects.

United States Full-time Senior Solutions Engineer
CRM
17 minutes ago
Eagle Eye Solutions

Data Solutions Engineer

Eagle Eye Solutions 251-1K IT Services

Eagle Eye is hiring a Data Solutions Engineer to deploy, operate, and improve a client-facing AI personalization platform across production data systems and technical operations.

United States Full-time Mid Level Data Engineer Solutions Engineer
Apache Spark GCP Machine Learning Python Scala
32 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers