Account Manager - E-commerce Marketing Agency

5 hours, 19 minutes ago
Full-time
Senior
Project and Program Management
Hustler Marketing

Hustler Marketing

Hustler Marketing is a full-service email marketing agency that specializes in creating and managing campaigns, automations, and template designs to enhance customer engagement and increase sales for e-commerce businesses.

Professional Services
51-250
Founded 2018

Description

  • Manage assigned client accounts and oversee the client-agency relationship.
  • Plan, brief, monitor, and execute marketing campaigns to drive conversions and sales.
  • Develop and execute marketing strategies across email campaigns, SMS campaigns, pop-ups, and flows.
  • Lead and coordinate Copywriters, Designers, and Account Managers’ Associates to deliver campaigns on time.
  • Maintain regular communication with clients through meetings, updates, and ongoing relationship management.
  • Collect and analyze performance data, customer demographics, and trends to guide campaign decisions.
  • Prepare client reports covering revenue, campaign performance, A/B test results, and optimization actions.
  • Collaborate with Service Department and cross-functional teams to meet KPIs and client needs.
  • Identify opportunities to expand services and create upsell campaigns for client segments.
  • Troubleshoot client issues, support service-related needs, and help reduce client churn.

Requirements

  • At least 12 months of experience in a digital marketing role.
  • At least 6 months of experience in email marketing.
  • Experience leading a team of creatives or marketing professionals to deliver client work.
  • Strong leadership, communication, presentation, and interpersonal skills.
  • Ability to work independently with high accountability and consistency.
  • Excellent problem-solving, critical thinking, and analytical skills.
  • Ability to learn quickly, adapt, and manage time effectively.
  • Fluent English, with strong verbal and written communication skills.
  • Availability during office hours on Mondays to Fridays between 3-6 PM BCN time.
  • Ability to work 30-35 hours per week and maintain about 140 tracked hours per month.
  • Stable internet connection, laptop or PC, and ability to attend virtual video conferences.
  • Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite.
  • Remote work experience, agency experience, account management experience, or e-commerce experience is a plus.
  • Experience working with remote teams or teams across different countries is preferred.

Benefits

  • Fixed-rate monthly salary paid in USD.
  • Full-time contractor status after signing the non-disclosure agreement.
  • 30-day notice period after the first two months.
  • The first two months are a paid trial-and-adaptation period at full rate.
  • Regular performance reviews every 9-12 months.
  • First performance review after 3-6 months.
  • Role and workload re-evaluation after 6-12 months.

Interested in this position?

Apply directly on the company website

Apply Now

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