Account Manager - E-commerce Marketing Agency

5 hours, 4 minutes ago
Full-time
Senior
Project and Program Management
Hustler Marketing

Hustler Marketing

Hustler Marketing is a full-service email marketing agency that specializes in creating and managing campaigns, automations, and template designs to enhance customer engagement and increase sales for e-commerce businesses.

Professional Services
51-250
Founded 2018

Description

  • Manage assigned client accounts and maintain strong client-agency relationships.
  • Plan, brief, monitor, and execute marketing campaigns across email, SMS, pop-ups, and flows.
  • Develop and execute marketing strategies for approximately 40 campaigns per month.
  • Lead and coordinate Copywriters, Designers, and Account Managers’ Associates to deliver campaigns on time.
  • Communicate client needs to internal teams and provide the information needed to complete campaign work.
  • Hold regular client meetings, maintain ongoing communication, and respond to client requests promptly.
  • Collect and analyze performance data, customer demographics, and trends to improve campaign results.
  • Report on campaign performance, including revenue, A/B test results, and optimization actions.
  • Monitor KPIs, reduce client churn, and troubleshoot issues affecting client satisfaction or campaign performance.
  • Identify upsell opportunities and present additional services to client segments.

Requirements

  • At least 12 months of experience in a digital marketing role.
  • At least 6 months of experience in email marketing.
  • Experience leading a team of creatives or marketing professionals to deliver client work.
  • Experience in account management or agency work is preferred.
  • Remote work experience and experience working with international teams are a strong advantage.
  • Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite.
  • Strong communication, presentation, and interpersonal skills.
  • High accountability, responsiveness, professionalism, and ability to meet deadlines.
  • Ability to work independently and manage time effectively.
  • Fluent English, both written and verbal.
  • Available during office hours, Monday to Friday from 3–6 PM BCN time.
  • Able to commit to 30–35 hours per week and an average of 140 tracked hours per month.
  • Stable internet connection, laptop or PC, and ability to attend virtual video conferences.

Benefits

  • Fixed-rate monthly salary paid in USD.
  • Contractor status after signing a non-disclosure agreement.
  • Trial-and-adaptation period of the first two months paid at full rate.
  • Regular performance reviews every 9–12 months, with the first review after 3–6 months.
  • Role and workload re-evaluated after 6–12 months.

Interested in this position?

Apply directly on the company website

Apply Now

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