Lead Contract Manager, Strategic Accounts (DACH)

1 month ago
Full-time
Lead
Legal
HubSpot

HubSpot

HubSpot provides a comprehensive cloud-based CRM platform that integrates marketing, sales, service, and operations tools to help businesses attract, engage, and delight customers effectively.

Media
5K-10K
Founded 2006

Description

  • Own and lead complex renewal and contract negotiations for strategic and upmarket customers, ensuring clarity, accuracy, and positive commercial outcomes.
  • Partner with Strategic Account customers to understand their goals, challenges, and investment priorities and align contracts to business value.
  • Collaborate with Sales, Customer Success Managers, Legal, and senior stakeholders to execute renewals smoothly and resolve contract complexity.
  • Maintain accurate renewal forecasts, lead pipeline reviews, and improve predictability and consistency of renewal outcomes.
  • Deliver best-in-class service to enterprise customers (200+ employees), balancing customer advocacy with commercial objectives.
  • Mentor and support other Contract Managers through coaching, best-practice sharing, and informal leadership.
  • Contribute to process improvements, playbooks, and pilots that scale impact across Contract Management and Customer Success.
  • Support strategic initiatives and cross-functional projects that evolve how HubSpot manages upmarket renewals.

Requirements

  • Fluency in German and English.
  • 5+ years of experience in contract management, renewals, or a closely related SaaS commercial role.
  • Experience managing complex contracts and partnering closely with Legal teams.
  • Proven success working with large enterprise organizations (200+ employees).
  • Strong negotiation skills with a growth-oriented, value-based approach.
  • Experience owning forecasts, renewal pipelines, or other revenue-adjacent metrics.
  • Excellent written and verbal communication, including leading customer conversations with confidence.
  • Strong prioritization, organizational skills, and attention to detail in complex environments, with the ability to operate autonomously and strategically in a fast-paced setting.
  • Experience partnering with senior internal and external stakeholders and background working in Strategic Accounts or enterprise Customer Success motions.
  • Nice-to-have: experience mentoring or informally leading peers and familiarity with SaaS economics and commercial models.

Benefits

  • Flexible remote-first work approach with options to work remotely or from an office location.
  • In-person onboarding and periodic in-person events required for some teams (e.g., Engineering and Product) to build team connections.
  • Accommodations and alternative arrangements available for candidates with disabilities or travel limitations.
  • Award-recognized, global company culture with offices worldwide and emphasis on employee growth and connection.
  • Opportunities to work on strategic, cross-functional projects and contribute to process and playbook development.

Interested in this position?

Apply directly on the company website

Apply Now

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