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Learning and Development Lead

1 month ago
Anywhere
Full-time
Senior
Training Manager
Project and Program Management
Apply Now
Honor

Honor

Honor is a company that is revolutionizing the way society cares for older adults by providing highly trained Care Professionals who offer compassionate home care services. Through their flagship brand, Home Instead, they are tackling the challenge of ...

Health Care Providers & Services
1K-5K
Founded 2014
$625M raised
View All Jobs 6

Description

  • Partner with subject matter experts to extract knowledge, develop learning content, and manage production timelines.
  • Define learning strategies, formats, sequencing, and scope for pilots, rollouts, and network changes.
  • Design and produce training materials, educational modules, reference guides, facilitator guides, and job aids.
  • Deliver virtual and in-person training for franchise owners, office staff, Care Pros, and other audiences.
  • Manage LMS content, including publication, accessibility, maintenance, retirement, and vendor coordination.
  • Measure training effectiveness through completion data, assessments, behavioral adoption metrics, and feedback.
  • Analyze learning data and iterate content based on performance and participant feedback.
  • Manage training workstreams using project plans, milestones, dependencies, stakeholder communication, and risk tracking.
  • Support broader Network Innovation Office initiatives, including pilot coordination, vendor management, change management, and stakeholder communications.
  • Model company leadership principles focused on mission alignment, accountability, impact, collaboration, integrity, and excellence.

Requirements

  • 5+ years of experience in learning and development, instructional design, or training program management.
  • Experience with LMS platforms and content authoring tools.
  • Experience designing adult learning experiences and training materials.
  • Project management experience managing multiple deliverables, timelines, stakeholders, and dependencies.
  • Ability to measure learning outcomes beyond completion rates, including behavior change and performance improvement.
  • Strong collaboration skills for working with subject matter experts and cross-functional teams.
  • Bachelor’s or master’s degree in instructional design, education, organizational development, or a related field preferred.
  • Experience in healthcare, franchising, or multi-unit operations preferred.
  • Availability during general company working hours, with flexible start and stop times based on location.
  • Willingness to travel occasionally for regional meetings, franchise owner conferences, and other key events.

Interested in this position?

Apply directly on the company website

Apply Now

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