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Senior Solution Architect

2 weeks, 6 days ago
United States
Full-time
Senior
Solutions Architect
Software Development
Kubernetes OpenTelemetry
Apply Now
Honeycomb.io

Honeycomb.io

Honeycomb.io provides a comprehensive observability platform designed for engineers to effectively debug and monitor distributed services, including microservices and serverless applications, facilitating collaborative problem-solving and enhancing ove...

Internet Software & Services
51-250
Founded 2016
$149M raised
View All Jobs 11

Description

  • Own the technical sales motion for a portfolio of mid-market to enterprise accounts across AMER.
  • Lead discovery, solution design, and technical conversations from first call through close.
  • Define success criteria, run proofs of concept, and navigate competitive evaluations to drive technical wins.
  • Work with engineering leaders, platform teams, and SRE organizations on observability best practices and AI-era workflows.
  • Translate complex customer environments into clear architectures and solution narratives for technical audiences.
  • Use AI tools efficiently while maintaining accuracy and reliability in customer work.
  • Instrument applications, troubleshoot technical blockers, and help customers validate outcomes in real environments.
  • Build demos, solution frameworks, reference architectures, and other reusable technical assets.
  • Deliver demos, workshops, and technical presentations that build customer confidence.
  • Collaborate with Sales, Product, Marketing, Field Engineering, and DevRel to strengthen the go-to-market motion and bring customer feedback into roadmap conversations.
  • Help onboard newer team members and contribute to a culture of learning and continuous improvement.

Requirements

  • 5+ years of pre-sales, solution architecture, or customer-facing technical experience in B2B SaaS with a highly technical ICP.
  • Experience selling into enterprise or mid-market accounts.
  • Proven track record of winning competitive, multi-stakeholder deals and navigating complex evaluation processes.
  • Experience working with developer, platform, SRE, or engineering-led organizations.
  • Strong executive presence with the ability to tailor communication from hands-on engineers to VP-level decision-makers.
  • Sharp solutioning skills with the ability to whiteboard clearly, simplify complexity, and craft technical strategies in ambiguous situations.
  • Hands-on fluency with modern cloud environments, CSPs, containers, Kubernetes, distributed systems, and API-driven architectures.
  • Working knowledge of observability, distributed tracing, and OpenTelemetry.
  • Comfort navigating code and implementation details across common languages and frameworks.
  • Experience owning POCs and technical evaluations end-to-end.
  • Collaborative, cross-functional mindset with experience working alongside Product, Engineering, and GTM teams.
  • Familiarity with MEDDPICC or Command of the Message is a plus.
  • Willingness to travel approximately 20% for customer engagements, field events, and internal collaboration.
  • Visa sponsorship or transfer is not available for this role.

Benefits

  • On-target earnings of $185,500 to $218,500 USD, based on experience (base plus commission).
  • Base salary of $130,000 to $152,950 USD, based on experience.
  • Generous equity with an employee-friendly stock program.
  • Unlimited PTO.
  • Home office, co-working, and internet stipend.
  • Full benefits coverage for employees, with additional coverage available for dependents.
  • Up to 16 weeks of paid parental leave, regardless of path to parenthood.
  • Annual development allowance.

Interested in this position?

Apply directly on the company website

Apply Now

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