Hire Premium Sales & Support Global Team - CrewBloom

Hire Premium Sales & Support Global Team - CrewBloom

CrewBloom is a matchmaking platform for sales and support talent, connecting high-growth companies with highly vetted professionals globally. With a focus on reducing hiring costs by up to 70% and ensuring compliance, we facilitate quick and efficient ...

Professional Services
51-250
Founded 2016

Description

  • Provide Tier 1–2 support for hardware, software, and connectivity issues.
  • Handle employee onboarding and offboarding, Microsoft 365 account setup, and permissions management.
  • Administer device management using Apple Business Essentials and Intune.
  • Troubleshoot and resolve user issues while guiding staff on IT best practices and secure system usage.
  • Manage AWS and Azure environments, including virtual machines, storage, networking, and cost efficiency.
  • Support Windows and Linux servers, virtualization, and hybrid infrastructure.
  • Maintain backups, monitoring, and disaster recovery readiness.
  • Automate repetitive administrative tasks where possible.
  • Configure and support LAN/WAN, VPN, wireless networks, and Cisco devices.
  • Apply security policies, patches, endpoint protections, and support audits and compliance reporting.
  • Support infrastructure upgrades, SaaS integrations, security initiatives, application deployments, testing, and documentation.
  • Collaborate cross-functionally with IT leadership and engineering teams.

Requirements

  • 3+ years of experience as a System Administrator, Network Administrator, or IT Support Specialist.
  • Strong experience with AWS and Azure administration.
  • Proficiency with Microsoft 365, Active Directory, Windows Server, and Linux systems.
  • Familiarity with networking fundamentals including TCP/IP, DNS, DHCP, VPN, and VLANs.
  • Experience with scripting in PowerShell, Bash, or Python.
  • Strong troubleshooting skills and a customer-service mindset.
  • Bachelor’s degree in IT, Computer Science, or equivalent experience preferred.
  • Certifications such as AWS SysOps Administrator, Microsoft Certified: Azure Administrator, CompTIA Security+, or Cisco CCNA preferred.
  • Previous experience supporting IT projects in mid-to-large organizations preferred.
  • Familiarity with Asana, Jira, or similar ticketing and project systems preferred.
  • Primary internet connection with a minimum speed of 15 Mbps and a backup connection of at least 10 Mbps.
  • Desktop or laptop with at least an Intel Core i5 8th generation or newer, Intel Core i3 10th generation or newer, AMD Ryzen 5, or equivalent processor, plus 8 GB RAM minimum.
  • Backup device that meets or exceeds the performance of an Intel Core i3 and can function during power interruptions.
  • A functioning webcam, a noise-canceling USB headset, a quiet dedicated home office space, and a smartphone for communication and verification.

Benefits

  • Join a fun, inclusive, innovative team culture that supports professional growth.
  • Daily opportunities to learn, innovate, and make a real impact.
  • Career growth resources and advancement opportunities.
  • A high-energy, engaging work environment.
  • Flexible work-from-home or work-from-anywhere arrangement.
  • Improved work-life balance with no commute and more time for personal life.

Interested in this position?

Apply directly on the company website

Apply Now

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