Client Enablement Specialist

4 hours, 14 minutes ago
Full-time
Junior
Customer and Technical Support
Hire Premium Sales & Support Global Team - CrewBloom

Hire Premium Sales & Support Global Team - CrewBloom

CrewBloom is a matchmaking platform for sales and support talent, connecting high-growth companies with highly vetted professionals globally. With a focus on reducing hiring costs by up to 70% and ensuring compliance, we facilitate quick and efficient ...

Professional Services
51-250
Founded 2016

Description

  • Maintain CRM and internal systems with complete, accurate, and up-to-date records.
  • Draft and send routine client communications in a clear and professional manner.
  • Monitor contractor attendance and ensure proper documentation.
  • Maintain organized and audit-ready client files.
  • Track task completion and provide weekly progress reports.
  • Coordinate with Talent, Strategy & Growth, and People Operations teams to ensure timely execution of deliverables.
  • Proactively follow up internally to prevent delays and bottlenecks.
  • Escalate risks or issues early to appropriate stakeholders.
  • Ensure adherence to Standard Operating Procedures (SOPs).
  • Identify workflow gaps and support process improvement documentation.

Requirements

  • Bachelor’s degree in Business Administration, Operations, Communications, or a related field preferred.
  • At least 2 years of experience in an administrative, operations, or client support role.
  • Experience using CRM systems and internal workflow tools.
  • Strong written communication skills.
  • Highly detail-oriented with exceptional organizational skills.
  • Process-driven and comfortable working within structured systems.
  • Proactive in follow-ups and comfortable with accountability metrics.
  • Able to remain calm under pressure and manage multiple tasks simultaneously.
  • Primary internet connection with a minimum speed of 15 Mbps and a backup connection of at least 10 Mbps that can support work during a power outage.
  • Desktop or laptop with at least an Intel Core i5 8th generation or newer, Intel Core i3 10th generation or newer, AMD Ryzen 5, or equivalent processor, plus a minimum of 8 GB RAM.
  • Backup device that meets or exceeds the performance of an Intel Core i3 processor and can function during power interruptions.
  • A functioning webcam, noise-canceling USB headset, quiet dedicated home office space, and smartphone for communication and verification purposes.

Benefits

  • Fun, inclusive, and innovative team culture that supports professional growth.
  • Daily opportunities to learn, innovate, and excel.
  • Strong career growth opportunities and access to resources to advance your career.
  • Fast-paced, high-energy work environment.
  • Flexible work-from-home or work-from-anywhere arrangement.
  • Improved work-life balance with no commute and more time with loved ones.

Interested in this position?

Apply directly on the company website

Apply Now

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