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ABA Case Coordinator

3 weeks, 1 day ago
Anywhere
Full-time
Mid Level
Operations Specialist
Project and Program Management
CRM Zoho CRM
Apply Now
Hire Premium Sales & Support Global Team - CrewBloom

Hire Premium Sales & Support Global Team - CrewBloom

CrewBloom is a matchmaking platform for sales and support talent, connecting high-growth companies with highly vetted professionals globally. With a focus on reducing hiring costs by up to 70% and ensuring compliance, we facilitate quick and efficient ...

Professional Services
51-250
Founded 2016
View All Jobs 26

Description

  • Pair RBTs and BTs with clients based on location, availability, language, and clinical fit.
  • Build and oversee weekly and monthly schedules for the full caseload.
  • Resolve same-day scheduling disruptions, including cancellations and PTO coverage, to maintain continuity of care.
  • Monitor therapist workloads to balance coverage and reduce burnout.
  • Track authorized service hours to ensure full utilization within approval windows and Medicaid compliance.
  • Alert clinical and billing teams about upcoming authorization expirations and renewal needs.
  • Maintain accurate, real-time records in Zoho and other EHR systems for audit-ready documentation.
  • Serve as the main point of contact for therapists regarding caseloads and logistics.
  • Coordinate with BCBAs to align scheduling with treatment plans and supervision requirements.
  • Communicate professionally with client families about session updates and confirmations.
  • Support intake teams in transitioning new clients from approval to their first session.
  • Generate weekly reports on coverage rates, utilization, staffing gaps, and cancellation trends.

Requirements

  • High-speed primary internet connection with a minimum of 15 Mbps.
  • Backup internet connection with at least 10 Mbps that can support work during a power outage.
  • Desktop or laptop with an Intel Core i5 8th generation or newer, Intel Core i3 10th generation or newer, AMD Ryzen 5, or equivalent processor.
  • At least 8 GB of RAM.
  • Backup device that meets or exceeds an Intel Core i3 processor and functions during power interruptions.
  • Functioning webcam and noise-canceling USB headset.
  • Quiet, dedicated home office space.
  • Smartphone for communication and verification purposes.
  • Proficiency with Google Workspace or Microsoft Office.
  • Experience with EHR or CRM platforms; Zoho experience is a plus.
  • Strong organizational skills for managing a high-volume caseload.
  • Ability to communicate effectively with families and clinical leadership in sensitive or technical conversations.
  • Self-starter who can prioritize urgent tasks in a fast-paced environment.
  • Strong attention to detail and a zero-error mindset for data entry and compliance documentation.

Benefits

  • Flexible remote work, including the option to work from home or any location of your choice.
  • Supportive, inclusive, and innovative team culture.
  • Opportunities for continuous learning, innovation, and professional growth.
  • Strong career advancement potential with access to resources that support development.
  • Fast-paced, high-energy work environment.
  • Improved work-life balance by eliminating commuting time and increasing time with loved ones.

Interested in this position?

Apply directly on the company website

Apply Now

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