Deployment Architect

3 months, 2 weeks ago
Full-time
Senior
Project and Program Management
Hightouch

Hightouch

Hightouch is a leading Data Activation platform that simplifies the collection, preparation, and synchronization of data into various tools without the need for manual work or traditional CDPs. Powered by Reverse ETL, Hightouch enables seamless data sy...

IT Services
51-250
$92M raised

Description

  • Drive customer onboarding in close partnership with Technical Account Managers.
  • Own the full deployment and enablement lifecycle for Mid-Market and Enterprise customers.
  • Execute the technical aspects of customer onboarding and ensure seamless integration into existing data infrastructure.
  • Translate complex customer requirements into actionable implementation plans.
  • Lead technical discovery sessions and implementation workshops with customer data engineering teams and business stakeholders.
  • Design and optimize deployment frameworks that scale across customer segments and enterprise-specific needs.
  • Create and maintain technical deployment documentation, including integration specifications, data models, and best practices.
  • Develop and execute implementation plans that reduce time-to-value while delivering sustainable solutions.
  • Identify and resolve technical blockers that could affect customer success.
  • Standardize and automate implementation processes to improve efficiency and customer satisfaction.

Requirements

  • 5-10 years of experience in technical implementation, solutions architecture, or similar enterprise software roles.
  • Strong technical background with hands-on experience in data integration, APIs, and enterprise architecture.
  • Proven ability to manage complex technical implementations while communicating clearly with diverse stakeholders.
  • Experience creating and optimizing implementation processes that can scale across an organization.
  • Strong technical project management skills with the ability to manage multiple concurrent implementations.
  • Strong presentation and facilitation skills for technical and business audiences.
  • Experience with data warehouses, ETL processes, and marketing technology is a plus.
  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.

Benefits

  • Salary range of $140,000-$180,000 USD per year.
  • Location-independent compensation under a remote-first policy.
  • Meaningful equity compensation in the form of ISO options.
  • Early exercise available for equity.
  • 10-year post-termination exercise window for equity options.

Interested in this position?

Apply directly on the company website

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