HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
201-500
Founded 2018
$60M raised

Description

  • Define the overall QA strategy and end-to-end quality approach for the AI product vertical.
  • Architect scalable, reusable, cross-platform test automation frameworks.
  • Develop test approaches for RAG, hallucination, model drift, and bias.
  • Own decisions on test strategy, tools, frameworks, and AI testing methodologies.
  • Lead organization-wide quality initiatives and reduce quality risk.
  • Shape the AI quality roadmap to improve product scalability and reliability.
  • Coach and upskill QA team members, establish best practices, and build a talent pipeline.
  • Influence cross-functional teams, contribute to architecture discussions, and align testing with business strategy.

Requirements

  • 7+ years of experience in QA or SDET roles.
  • Deep expertise in AI tools and model testing.
  • Experience designing scalable testing approaches for RAG, hallucination, drift, and bias.
  • Proven ability to architect large-scale, reusable, cross-platform automation frameworks.
  • Strong leadership experience coaching teams, establishing best practices, and developing talent.
  • Ability to influence cross-functional teams and participate in architecture discussions.
  • Strong problem-solving and decision-making skills for test strategies, tools, frameworks, and AI testing methodologies.
  • Experience with CI/CD pipelines and cloud platforms such as AWS, GCP, or Azure (preferred).
  • Familiarity with MLOps pipelines and AI-system monitoring (preferred).
  • Experience testing the performance and scalability of AI workloads (preferred).

Interested in this position?

Apply directly on the company website

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