Lead Product Analyst - AI Products

3 hours, 12 minutes ago
Full-time
Lead
Data Science and Analytics
HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised

Description

  • Own instrumentation coverage and define required events and properties for AI product surfaces.
  • Define trusted feature-level KPIs and success metrics for AI products.
  • Partner with Experimentation and Causal Inference leadership to design and interpret experiments for non-deterministic AI systems.
  • Distinguish genuine product signals from instrumentation gaps, novelty effects, and data-maturity issues.
  • Set analytics standards, canonical metrics, and instrumentation contracts for the AI domain.
  • Translate analysis into recommendations for AI product managers and influence roadmap decisions.
  • Identify data gaps, partner with Analytics Engineering, and help shape event taxonomy.
  • Use AI tools such as Claude to accelerate exploration, documentation, and analysis.
  • Mentor analysts as the AI analytics function grows.

Requirements

  • 7+ years of experience in product analytics, data science, or applied statistics, including end-to-end ownership of product metrics.
  • Experience defining event tracking and taxonomies and driving instrumentation into product roadmaps.
  • Ability to establish product success metrics from the ground up and gain stakeholder adoption.
  • Experience with A/B testing, guardrails, experimentation, and honest interpretation of results.
  • Strong SQL and working proficiency in Python.
  • Comfort working in Snowflake and dbt environments and with imperfect, evolving data foundations.
  • Strong cross-functional influence without direct authority in fast-moving environments.
  • Experience measuring AI, ML, or LLM-based products, including non-deterministic systems (preferred).
  • Background in B2B SaaS, CRM, product-led growth, conversational, voice, or agent products (preferred).
  • Familiarity with Statsig or comparable experimentation platforms and AI-assisted analytics workflows (preferred).

Interested in this position?

Apply directly on the company website

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