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Service Reliability Engineer II (Claims Operations)

1 month ago
United States
Full-time
Mid Level
Site Reliability Engineer (SRE)
DevOps and Infrastructure
Agile Azure Power BI SFTP SQL SQL Server System Design
Apply Now
Healthcare Management Administrators

Healthcare Management Administrators

Healthcare Management Administrators is a specialized third-party administrator that provides high-quality, innovative, and affordable health plans for self-funded employers, emphasizing exceptional service and a collaborative partnership model.

Insurance
251-1K
Founded 1986
View All Jobs 3

Description

  • Build software and systems to manage platform infrastructure and applications.
  • Improve reliability, quality, and time-to-market for software solutions.
  • Measure, monitor, and optimize system performance and health.
  • Provide primary operational support and engineering for large-scale distributed applications.
  • Gather and analyze operating system and application metrics to support performance tuning and fault finding.
  • Partner with development teams to improve services through testing and release procedures.
  • Participate in system design consulting, platform management, and capacity planning.
  • Create sustainable systems and services through automation and platform uplifts.
  • Balance feature development speed and reliability against well-defined service-level objectives.

Requirements

  • Bachelor’s degree in computer science or a related discipline preferred.
  • 3-5+ years of experience supporting production systems with on-call and incident response responsibilities.
  • Experience with root cause analysis and operational ownership for business-critical applications.
  • Strong SQL and Microsoft SQL Server experience, including performance tuning and troubleshooting.
  • Experience with data capture and batch processing patterns, such as CDC.
  • Monitoring and metrics experience using application and OS signals to detect failures and performance degradation.
  • Experience with file and data integrations, batch pipelines, extract/ingestion validation, and SFTP handoffs.
  • Proven collaboration in Agile delivery with dev and QA teams, using tools such as Azure DevOps.
  • Familiarity with QicLink, DocGem, Insight Pro, and Power BI in a claims or operations context is a plus.

Benefits

  • Base salary of $119,000-$133,000 in the greater Seattle area, depending on geography, skills, experience, education, and other job-related factors.
  • Performance-based incentive bonus opportunities.
  • 17 days of paid time off for individual contributors.
  • 11 paid holidays, plus 2 paid personal days and 1 paid volunteer day.
  • Company-subsidized medical, dental, vision, and prescription insurance.
  • Company-paid disability, life, and AD&D insurance, plus voluntary insurance options.
  • 401(k) retirement plan with company match.
  • Annual $500 wellness incentive, $600 wellness reimbursement, remote work reimbursements, continuing education reimbursements, and up to $1,000 annual charitable giving match.
  • Flexible remote work options, free parking, gym access, and on-site refreshments at the Seattle-area office.
  • Parental leave and a discount program.

Interested in this position?

Apply directly on the company website

Apply Now

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