IT Operations Manager 9/4/2026, 10:36:03 AM

14 hours, 58 minutes ago
Full-time
Senior
Design and User Experience
Headway

Headway

Headway is revolutionizing mental healthcare by connecting patients with therapists who accept insurance, making quality care accessible and affordable for all.

Health Care Providers & Services
251-1K
Founded 2017
$226M raised

Description

  • Partner with the patient matching team to define the experience vision and deliver effective patient experiences.
  • Use interaction design, prototyping, and visual design to develop product solutions with cross-functional teams.
  • Collaborate daily with product and engineering partners in Figma.
  • Work with user research partners to test concepts regularly with prospective patients.
  • Contribute to and evolve Headway’s Helix design system as provider experiences scale.
  • Help strengthen design team culture, processes, and foundations.
  • Support product vision and maintain a high standard of design craft.

Requirements

  • 5–8 years of experience as a Product Designer.
  • Experience delivering polished, innovative consumer-facing products; mobile web experience is preferred.
  • Strong interaction design, prototyping, and visual design skills.
  • Experience collaborating closely with product, engineering, and user research teams.
  • Ability to test and iterate concepts based on user feedback.
  • Experience with complex customer problems, early-stage product development, and setting product vision.
  • Strong portfolio demonstrating a diverse range of projects.
  • Interest in improving access and affordability in mental healthcare.
  • Proficiency with Figma is expected.

Benefits

  • Starting salary of $200,000.
  • Equity compensation.
  • Medical, dental, and vision coverage, plus HSA/FSA options.
  • 401(k) plan and work-from-home stipend.
  • Therapy reimbursement and Employee Assistance Program.
  • 16-week parental leave and Carrot Fertility membership and reimbursement.
  • Flexible PTO, 13 paid holidays, and an end-of-year holiday break.
  • Training and professional development opportunities.
  • Remote work across the United States, with optional offices in New York City and San Francisco.

Interested in this position?

Apply directly on the company website

Apply Now

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