Senior Manager, Research & Intelligence

3 weeks, 6 days ago
Harbor (YC P26)

Harbor (YC P26)

Harbor is a Y Combinator-funded platform focused on enhancing modern clinical trials. Their primary offering is an electronic data capture (EDC) system that significantly accelerates data entry, enabling clinical teams to complete trials more efficiently. The system supports fully remote monitoring and incorporates AI to streamline data entry and monitoring processes, ensuring real-time error detection and cleaner data. The company emphasizes security and compliance, adhering to standards such as HIPAA and Good Clinical Practice. Harbor employs a risk-based validation methodology and a Zero Trust model to protect client data while maintaining regulatory readiness. Additionally, they provide tools for local development infrastructure and performance optimizations, supporting scalable software delivery. Harbor is dedicated to making clinical trials more efficient and effective, prioritizing the needs of clinical teams and the integrity of trial data.

information technology & services
1-10
$0M raised

Description

  • Lead delivery of legal, business, and competitive intelligence research across client engagements.
  • Oversee complex research requests and ensure outputs are accurate, timely, and high quality.
  • Manage and prioritize incoming research workflows to ensure on-time completion.
  • Optimize research processes across intake, triage, execution, and delivery.
  • Monitor service performance and identify opportunities for efficiency and improvement.
  • Oversee staffing, utilization, and workload allocation across research teams.
  • Lead, coach, and develop research and intelligence professionals.
  • Support recruitment, onboarding, and training programs.
  • Partner with internal teams to align research services with technology, tools, and knowledge systems.
  • Contribute to the development of new services, capabilities, and client solutions.

Requirements

  • Significant experience in legal, business, or competitive intelligence research within a law firm or professional services environment.
  • Proven experience managing research teams and overseeing service delivery.
  • Strong knowledge of legal and business research tools, including Westlaw, Lexis, Bloomberg, and other intelligence platforms.
  • Experience managing multiple priorities and delivering under tight deadlines.
  • Strong analytical, problem-solving, and communication skills.
  • Demonstrated ability to improve processes and drive operational efficiency.
  • Experience working in a client-facing or service delivery environment.
  • Ability to work effectively in a remote, distributed global team environment.

Interested in this position?

Apply directly on the company website

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