Incident Response Specialist

2 hours, 17 minutes ago
Full-time
Junior
DevOps and Infrastructure
Gritter Francona

Gritter Francona

Gritter Francona provides specialized business and IT solutions to government clients, leveraging the unique skills and dedication of service-disabled veterans to address complex strategy, technology, and management challenges.

Internet Software & Services
1-10
Founded 2013

Description

  • Support and maintain VBA pre-production and testing environments in coordination with internal IT teams and stakeholders.
  • Coordinate with testers and development teams to validate new and updated VBA applications prior to deployment.
  • Troubleshoot environmental and application-related issues and communicate findings to development teams for resolution.
  • Create, manage, and maintain user roles and permissions using Common Security Employee Manager (CSEM).
  • Assist with testing and deployment activities for new applications, patches, upgrades, and system enhancements.
  • Collaborate with Client Technologies teams to install, configure, and validate updates to VBA systems, including operating system deployments, BIOS updates, Windows Feature Updates, and Microsoft 365 application updates.
  • Administer and maintain multiple VBA SharePoint environments and sites.
  • Configure SharePoint access, permissions, document libraries, and lists for users and project teams.
  • Develop and maintain automated workflows using SharePoint Designer and Microsoft Power Automate.
  • Work with testing teams to develop and execute automated test scripts using Rational Functional Tester (RFT).
  • Utilize Dimensions CM to manage and release application baselines into Beta and Production server environments.
  • Lead deployment, troubleshooting, installation scheduling, and beta testing coordination calls with testers, IT specialists, developers, and system owners.
  • Send deployment notifications and communications to Alpha, Beta, and Production sites regarding application releases, security alerts, system patches, upgrades, and maintenance activities.
  • Maintain documentation related to deployments, testing procedures, troubleshooting efforts, and operational processes.

Requirements

  • Bachelor’s degree.
  • 2+ years of experience supporting enterprise applications, testing environments, deployments, and IT operations or related experience.
  • Experience supporting enterprise environments within government organizations, preferred.
  • Experience working closely with application developers, testers, infrastructure teams, and system owners in a collaborative environment, preferred.
  • Experience managing user access, roles, and permissions in enterprise systems, preferred.
  • Experience with SharePoint administration and configuration, preferred.
  • Experience with SharePoint Designer and Microsoft Power Automate, preferred.
  • Experience with Rational Functional Tester (RFT), preferred.
  • Experience with Dimensions CM, preferred.

Interested in this position?

Apply directly on the company website

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