Senior Social Media & Communications Manager

9 hours, 30 minutes ago
Full-time
Senior
Marketing and Growth
Great Notion Support Services

Great Notion Support Services

Build Custom Agents, search across all your apps, and automate busywork. The AI workspace where teams get more done, faster.

Internet Software & Services

Description

  • Own PolyAI’s social media strategy and day-to-day execution across earned, owned, and paid channels for external and internal audiences.
  • Drive a consistent corporate narrative so all published content sounds unmistakably like PolyAI.
  • Partner with PR to elevate executive social presence and thought leadership.
  • Build and run an employee advocacy program to extend reach through employees.
  • Partner with Brand and Content to create and adapt video, design, and editorial content for social media.
  • Run social listening and community engagement with real-time monitoring and response capability.
  • Report on share of voice, coverage quality, social reach, engagement, and top-of-funnel contribution.
  • Track and build a customer advocacy program by surfacing customer stories and amplifying advocates across channels.
  • Partner with senior leadership on internal communications initiatives that keep employees informed and engaged.
  • Use AI agents and automations to draft, version, repurpose, schedule, and report at scale.

Requirements

  • 7+ years in corporate communications, with experience across social, PR, and executive or internal communications.
  • Hands-on experience at a B2B technology company, ideally a best-in-class scale-up.
  • Strong social-native writing with an understanding of voice and platform differences.
  • Comfort communicating to enterprise buyers; experience with developer or technical audiences is a plus.
  • Demonstrated ability to manage communications programs end-to-end, not just execute from a brief.
  • Fluency with modern communications, social, listening, and scheduling tools.
  • Genuine eagerness to build AI into your workflow.
  • Bias toward action and shipping, while maintaining high quality at speed.
  • Experience with executive social, employee advocacy, video-first social, or community building is a plus.
  • Willingness to apply even without the exact title if you have operated at this level.

Benefits

  • Participation in the company’s employee share options plan.
  • Tenure-based PTO with 25 holidays at joining, increasing over time up to 32 holidays.
  • Flexible working from home policy.
  • Ability to work from outside the UK for up to 6 months each year.
  • TELUS Health EAP 24/7 confidential support for work, health, and life challenges.
  • Enhanced parental leave.
  • Bike2Work scheme.
  • Annual learning and development allowance.
  • One-off WFH allowance for home office equipment and comfort items.
  • Company-funded fertility and family-forming programmes.
  • Menopause care programme with Maven.
  • Private healthcare and dental cover, gym discounts, relaxation app discounts, and access to mental health programs.
  • 5-week paid sabbatical after 5 years of employment.

Interested in this position?

Apply directly on the company website

Apply Now

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