Remote intake Specialist

13 hours, 37 minutes ago
Full-time
Junior
Customer and Technical Support

Grace Community Care Inc. / Grace Community Care and Day Habilitation

A New Jersey human-services and disability-services provider offering community-based supports, occupational therapy, housing supports, individual support, education and training, and related services for adults with intellectual and developmental disabilities and other mental, physical, and emotional challenges.

Human services, disability services, day habilitation, community-based care

Description

  • Answer calls, emails, and messages from prospective clients and support coordinators.
  • Conduct scheduled Housing Supports and DDD intakes by phone.
  • Enter client information into HMIS or other intake tracking systems.
  • Verify Medicaid (NJ FamilyCare) coverage and MCO enrollment, including Aetna, Horizon, Wellpoint, UHC, and Fidelis.
  • Prepare intake documentation for Prior Authorization and Billing teams.
  • Help families complete eligibility forms and intake paperwork.
  • Maintain confidentiality and follow HIPAA compliance requirements.
  • Support accurate client tracking and documentation throughout the intake process.

Requirements

  • Experience in healthcare, social services, or community-based programs preferred.
  • Knowledge of NJ Medicaid, DDD, or housing-related supports is a plus.
  • Prior experience in Medicaid, DDD, or human services intake is strongly preferred.
  • Strong communication and documentation skills.
  • Detail-oriented with excellent written and verbal communication.
  • Comfortable with data entry and client tracking systems such as MS Office, HMIS, and Electronic Records Systems.
  • Tech-friendly and able to use tools such as Therap, Acuity, and Google Workspace.
  • Self-motivated, dependable, and able to work independently.
  • Able to maintain confidentiality and follow HIPAA guidelines.
  • High school diploma or associate’s degree minimum.

Benefits

  • $18.75 - $22.00 per hour pay range.
  • Health care plan including medical, dental, and vision coverage.
  • Retirement plan with 401(k) and IRA options.
  • Paid time off, including vacation, sick time, and public holidays.
  • 401(k) benefit listed in the job description.
  • Remote or hybrid work location.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Mechanical Assessor II

CannonDesign 1K-5K Professional Services

Facility Optimization Solutions, a CannonDesign subsidiary, is hiring a remote U.S.-based Mechanical Assessor to perform facility condition assessments of mechanical, plumbing, and fire protection systems across diverse building types and support project planning with documentation, recommendations, and cost estimates.

5 hours, 37 minutes ago

Product Operations Assistant

HelloFresh 10K-50K Hotels, Restaurants & Leisure

HelloConnect is seeking a product operations/admin support team member in Inoza Tower, BGC to manage recipe and menu data processes, maintain databases and trackers, and support efficient product development and management.

5 hours, 37 minutes ago

Engineering Technician

Oklo 51-250 Electric Utilities

Oklo is hiring an Engineering Technician to support mechanical prototyping work by fabricating, assembling, testing, and documenting one-off parts, fixtures, and tools for a fast-paced engineering team.

12 hours, 22 minutes ago

Amazon Reimbursement Specialist

lago Professional Services

Amazon Reimbursement Specialist at Amazon handles FBA reimbursement case identification, validation, filing, and resolution to recover incorrect charges and inventory-related discrepancies while improving the efficiency of the reimbursement process.

13 hours, 37 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers