Evening Intake Coordinator

1 month ago
Part-time
Junior
Customer and Technical Support

Grace Community Care Inc. / Grace Community Care and Day Habilitation

A New Jersey human-services and disability-services provider offering community-based supports, occupational therapy, housing supports, individual support, education and training, and related services for adults with intellectual and developmental disabilities and other mental, physical, and emotional challenges.

Human services, disability services, day habilitation, community-based care

Description

  • Answer evening calls, emails, and messages from prospective clients and support coordinators.
  • Conduct Housing Supports and DDD intakes by phone or Zoom.
  • Enter client and intake data into Therap, HMIS, or other tracking systems.
  • Verify Medicaid (NJ FamilyCare) coverage and associated MCO information.
  • Prepare intake documentation for Prior Authorization and Billing teams.
  • Help families complete eligibility forms and intake paperwork.
  • Maintain confidentiality and follow HIPAA requirements.
  • Coordinate intake details so cases are ready for the day team to process.

Requirements

  • Experience in healthcare, social services, community-based programs, human services, or intake coordination is preferred.
  • Prior experience in Medicaid, DDD, or human services intake is strongly preferred.
  • Knowledge of NJ Medicaid, NJ FamilyCare, DDD, or housing-related supports is a plus.
  • Strong written and verbal communication skills.
  • Excellent documentation and data entry skills.
  • Comfortable using Therap, HMIS, Excel, Acuity, and Google Workspace.
  • Self-motivated, dependable, and able to work independently.
  • Detail-oriented and able to maintain confidentiality and follow HIPAA guidelines.
  • High school diploma or associate’s degree minimum.

Benefits

  • Part-time schedule of Monday–Friday, 5:00 PM–9:00 PM.
  • 20 hours per week.
  • Remote or hybrid work arrangement.

Interested in this position?

Apply directly on the company website

Apply Now

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