Risk & Payments Operations Analyst

4 hours, 48 minutes ago
Full-time
Junior
Operations
GR8 Tech

GR8 Tech

GR8 Tech is a leading B2B iGaming solutions provider, offering a full range of betting and gambling software solutions. Their top-of-the-line software and services cater to iGaming professionals looking to launch, grow, or upgrade their businesses, pro...

IT Services
251-1K

Description

  • Validate live deposit and withdrawal activity using internal monitoring tools and anti-fraud alert systems.
  • Detect and investigate suspicious transaction patterns, including carding, money laundering, account takeover, and payment method abuse.
  • Analyze player behavior at the cashier level to identify organized fraud rings and bonus abuse linked to payment schemes.
  • Apply immediate risk mitigation actions such as transaction holds, account freezes, and payment method restrictions.
  • Drive KYC and Enhanced Due Diligence requests for suspicious accounts to verify identity and source of funds.
  • Manage and resolve chargeback disputes and internal JSM tickets related to financial suspicions while meeting operational SLAs.
  • Partner with Compliance, Payments, and Finance teams on investigations into financial anomalies and potential security breaches.
  • Document audit-ready case notes and maintain accurate internal tracking tables for anti-fraud and payment actions.
  • Report bugs in payment logic, clarify risk rules, and suggest improvements to automated velocity checks.

Requirements

  • 1+ year of hands-on experience in payments fraud, risk operations, or financial crime monitoring, preferably in iGaming or FinTech.
  • Strong understanding of payment ecosystem mechanics, including credit card processing, e-wallets, and chargeback lifecycles.
  • Proven ability to make fast, autonomous decisions under time pressure with high operational accuracy.
  • Readiness to work in a 24/7 environment on a structured 4/2 rotating shift schedule, including morning, evening, and night shifts.
  • Intermediate (B1+) English level to communicate with international payment partners and maintain documentation.
  • Native Ukrainian or Russian language proficiency.
  • Experience working with BI tools such as Tableau or handling large transactional datasets, preferred.
  • Familiarity with fraud detection systems such as SEON, Sift, or Accertify, preferred.
  • Basic SQL knowledge for independent data validation and reporting, preferred.

Benefits

  • Annual Benefits Cafeteria budget that can be allocated to sports, medical, mental health, home office, and language support.
  • Paid maternity and paternity leave plus a monthly childcare allowance.
  • 20+ vacation days, unlimited sick leave, and emergency time off.
  • Remote-first work setup with tech support and coworking compensation.
  • Team events, including online, offline, and offsite gatherings.
  • Internal courses and growth programs to support learning and development.

Interested in this position?

Apply directly on the company website

Apply Now

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