Gopuff

Gopuff is an instant commerce platform that delivers groceries, alcohol, home essentials, and more to consumers in minutes. With a wide range of products including cleaning supplies, medicine, pet care, beauty items, and local brands, Gopuff offers a u...

Food Products

Consumer Staples

10K-50K (15000)

Founded 2013

$2400M raised

4 open positions

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Senior Software Engineer - Delivery Intelligence

1 month, 2 weeks ago

United States

Full-time

Senior

AI Engineer

Software Development

Apache Spark dbt Flink Go Kafka LLM Machine Learning Microservices Python PyTorch Reinforcement Learning Scikit-learn SQL System Design TypeScript

Apply Now

Gopuff

Food Products

10K-50K

Founded 2013

$2400M raised

View All Jobs 4

Description

Own and advance systems that improve delivery efficiency across driver pay, routing, delivery windows, and retention.
Design and deploy AI agents that make real-time logistics decisions using LLM reasoning and structured optimization.
Build prediction models and pipelines for prep time, transit time, total delivery duration, and ETA accuracy.
Develop dynamic driver incentive and pay systems that balance earnings, speed, and unit economics.
Create experimentation frameworks to test pay structures, bonus triggers, incentive timing, and gamification approaches.
Design gamification and engagement systems including streaks, leaderboards, tiered rewards, and milestone bonuses.
Build retention systems such as churn prediction, targeted interventions, onboarding optimization, and loyalty programs.
Architect intelligent dispatching and order prioritization systems based on proximity, capacity, route efficiency, and completion time.
Develop APIs, data pipelines, and microservices that support high-volume delivery decisions.
Collaborate with Data Science, Operations, and Product teams to translate business goals into production systems.

Requirements

5+ years of software engineering experience, with meaningful work in optimization, logistics, marketplace dynamics, or applied ML systems.
Hands-on experience building AI agents, LLM-powered workflows, or autonomous decision-making systems.
Strong fundamentals in algorithms, data structures, and system design.
Experience owning services end-to-end, from database schema to deployment pipeline.
Proficiency in Python, Go, or TypeScript.
Experience with ML frameworks such as PyTorch or scikit-learn.
Experience with data tools such as SQL, Spark, or dbt.
Experience with real-time systems, event-driven architectures, or streaming platforms such as Kafka, Flink, or Kinesis.
Background in operations research, combinatorial optimization, or vehicle routing problems is preferred.
Experience with multi-agent systems, reinforcement learning, or simulation environments for logistics is preferred.
Experience designing gamification systems, loyalty programs, or behavioral nudge frameworks is preferred.
Familiarity with delivery or gig-economy platforms and driver supply-demand dynamics is preferred.
Prior work with geospatial data, mapping APIs, or travel-time estimation models is preferred.

Benefits

Hybrid base salary range of $175,000-$195,000, or remote base salary range of $155,000-$175,000.
Eligible for a discretionary annual cash bonus.
Participation in Gopuff’s equity incentive plan.
Medical, dental, and vision insurance.
401(k) retirement savings plan.
HSA or FSA eligibility, plus long- and short-term disability insurance.
Mental health benefits, EAP support, and fitness reimbursement.
Flexible PTO and a 25% employee discount with FAM Membership.

Interested in this position?

Apply directly on the company website

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