Digital Authentication Associate

1 hour, 16 minutes ago
Part-time
Junior
Customer and Technical Support
GOAT Group

GOAT Group

GOAT Group is a global platform offering the greatest products from the past, present, and future. Established in 2015, it has evolved into the premier sneaker marketplace worldwide, expanding to provide apparel and accessories from emerging, contempor...

Retailing
1K-5K
$493M raised

Description

  • Review and authenticate sneaker listings before they are available for sale.
  • Remove unsafe listings and listings that do not meet marketplace standards.
  • Verify listing details such as size, condition, accessories, colorway, and release information.
  • Identify inconsistencies, manipulated photos, and inaccurate product details during the authentication process.
  • Respond to community and marketing requests for additional item moderation.
  • Review authentication defect reports to understand failure patterns and support continuous improvement.
  • Stay current on sneaker authentication methods, release trends, and counterfeit techniques.
  • Participate in training and mentorship sessions with team leads to build authentication knowledge.
  • Host training or mentorship sessions and help develop team learning resources, guides, and checkpoints.
  • Support process improvement initiatives focused on consistency, quality, efficiency, and operational metrics.

Requirements

  • Work eligibility.
  • Strong background knowledge of sneakers and footwear.
  • Strong knowledge and interest in sneakers, sneaker culture, and footwear trends.
  • Specific interest in sneaker authentication, release history, and counterfeit detection.
  • Ability to learn and adapt quickly with proven independent problem-solving skills.
  • Strong attention to detail and consistency in decision-making.
  • Enthusiasm for Grailed and/or experience as a power user of the Grailed platform.
  • Professional judgment when handling sensitive, non-public data and information.
  • Availability to work weekends and holidays as scheduled.
  • Availability to work 20–30 hours per week.
  • Availability to attend team meetings and collaborate frequently.
  • Familiarity with sneaker brands and categories such as Nike, Jordan Brand, Adidas/Yeezy, New Balance, ASICS, Converse, Vans, Salomon, HOKA, designer sneakers, and collaborative releases.

Benefits

  • Hiring range of $20–$20 USD per hour.
  • Benefits including 401(k), paid time off, dental, medical, vision, disability, and life insurance options.
  • Opportunity to work with a global company serving more than 60 million members across 170 countries.

Interested in this position?

Apply directly on the company website

Apply Now

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