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Medical Virtual Assistant | PHRN

3 weeks, 2 days ago
Philippines
Contract
Junior
Virtual Assistant
Customer and Technical Support
HIPAA
Apply Now
Global Medical Virtual Assistants Careers Page

Global Medical Virtual Assistants Careers Page

Enhance your healthcare organization's capacity with GMVA’s scalable workforce solutions, designed to streamline operations without adding FTEs.

outsourcing/offshoring
11-50
View All Jobs 11

Description

  • Manage inbound and outbound calls with patients, providers, and insurance companies regarding inquiries, appointments, and data verification.
  • Maintain professional phone etiquette in all patient and provider communications.
  • Obtain and review medical history using EMR systems such as Cerner, Epic, AthenaNet/AthenaHealth, and NextGen.
  • Verify healthcare insurance coverage and eligibility.
  • Provide administrative support including data entry, appointment scheduling, email management, record management, and timekeeping.
  • Handle health promotion, care plan explanations, admissions, new patient intake, and front-desk triage.
  • Serve as a primary liaison between patients and providers and build professional relationships with both.
  • Follow HIPAA policies and maintain strict compliance with healthcare privacy requirements.

Requirements

  • Must be a registered nurse.
  • Must have excellent verbal and written English communication skills.
  • At least 1-2 years of experience in a medical-related background.
  • Familiarity with medical terminology.
  • A healthcare-related degree is highly preferred.
  • Intermediate skills with Google Workspace and/or Microsoft Office.
  • HIPAA certification is a plus.
  • Strong attention to detail, organization, impartiality, and computer literacy.
  • Open to working night shifts.
  • Must meet minimum system requirements: Intel Core i5-6000 (6th Gen) or AMD Ryzen 5 or higher, 8 GB RAM, Windows 11 64-bit or macOS Ventura, USB noise-cancelling headset, and a clear camera.
  • Must have a backup system or UPS capable of powering the workstation for at least 3 hours, typically 240Wh or higher.
  • Must have a primary DSL/Fiber internet connection of at least 100 Mbps and a backup internet connection of at least 20 Mbps.
  • Recommended system setup includes Intel Core i7/i9/Core Ultra or AMD Ryzen 7 or higher, 16 GB RAM, and Windows 11 64-bit or macOS Tahoe.
  • Recommended primary internet connection is at least 500 Mbps contracted.

Benefits

  • Starting rate of $800 USD monthly.
  • Free training.
  • Paid time off.
  • HMO coverage.
  • Optical rewards.
  • Performance-based increase.
  • Permanent work-from-home setup.
  • Independent contractor employment type.

Interested in this position?

Apply directly on the company website

Apply Now

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