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Medical Virtual Assistant

2 months, 2 weeks ago
Philippines
Contract
Junior
Virtual Assistant
Customer and Technical Support
HIPAA
Apply Now
Global Medical Virtual Assistants Careers Page

Global Medical Virtual Assistants Careers Page

Enhance your healthcare organization's capacity with GMVA’s scalable workforce solutions, designed to streamline operations without adding FTEs.

outsourcing/offshoring
11-50
View All Jobs 12

Description

  • Manage inbound and outbound calls with patients, providers, and insurance companies regarding inquiries, appointments, and data verification.
  • Maintain professional phone etiquette in all patient and provider interactions.
  • Obtain and update medical history using EMR systems such as Cerner, Epic, AthenaNet/AthenaHealth, and NextGen.
  • Verify healthcare insurance coverage and eligibility.
  • Provide administrative support including data entry, appointment scheduling, email management, record management, and time-keeping.
  • Support health promotion, care plan explanations, admissions, new patient intake, and front-desk triage.
  • Serve as a primary liaison between patients and medical professionals.
  • Follow HIPAA policies and maintain strict compliance with healthcare privacy requirements.

Requirements

  • 1–2 years of experience in a medical-related background.
  • Excellent verbal and written English communication skills.
  • Familiarity with medical terminology.
  • A healthcare-related degree is highly preferred.
  • Intermediate skills in Google Workspace and/or Microsoft Office.
  • HIPAA certification is a plus.
  • Strong attention to detail and high organizational skills.
  • Computer-savvy and impartial.
  • Open to working night shifts.
  • Must meet minimum and recommended home office system requirements, including specified processor, RAM, operating system, headset, camera, and internet speed standards.

Benefits

  • Starting rate of $800 USD monthly.
  • Independent contractor employment type.
  • Free training.
  • Paid time off.
  • HMO coverage.
  • Optical rewards.
  • Performance-based increase.
  • Permanent work-from-home setup.

Interested in this position?

Apply directly on the company website

Apply Now

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