Senior Manager, Business Operations (Remote)

14 hours, 51 minutes ago
Full-time
Senior
Project and Program Management
GiveDirectly

GiveDirectly

GiveDirectly is a non-profit organization that sends money directly to people in poverty, empowering them to choose how to improve their lives.

Capital Markets
51-250
Founded 2009
$1M raised

Description

  • Own and drive a portfolio of high-priority operational workstreams and initiatives.
  • Translate leadership priorities into clear plans and coordinate execution across teams.
  • Identify bottlenecks, surface tradeoffs, and support prioritization and resource allocation decisions.
  • Conduct cross-functional analyses across Finance, HR, Risk, and other operational areas.
  • Build dashboards and turn data into clear insights and recommendations for leadership.
  • Improve operating mechanisms for prioritization, tracking, and cross-functional coordination.
  • Streamline workflows, reduce manual work, and strengthen internal systems and processes.
  • Identify and implement AI and automation opportunities to reduce manual effort and improve decision-making.
  • Lead cross-functional initiatives such as audit follow-up, compliance improvements, cost-efficiency efforts, and policy rollouts.
  • Act as a trusted thought partner to the COO and functional leaders on complex operational decisions.

Requirements

  • 5–7 years of experience in consulting, strategy, or operations in business or social impact contexts.
  • Strong ability to turn ambiguity into clear, actionable plans.
  • Highly analytical and able to use data to diagnose issues and drive decisions.
  • Experience leading complex, cross-functional work end to end and delivering measurable improvements.
  • Systems-minded approach to designing processes, tools, or workflows that scale.
  • Clear, direct communication skills with the ability to influence senior stakeholders.
  • Ability to align teams and move work forward without formal authority.
  • Comfort with spreadsheets, dashboards, and project tools.
  • Interest in applying AI and automation to operational problems.
  • Flexible location, with proximity to a GiveDirectly office preferred (New York, Nairobi, Kampala, Kigali, or London).
  • Must not require U.S. or U.K. visa sponsorship; the company cannot sponsor or transfer sponsorship at this time.

Benefits

  • Competitive, equitable compensation based on role, location, and cost of living.
  • 10% target annual bonus with upside potential.
  • Annual benefits stipend.
  • Robust health benefits plan (details vary by country).
  • Flexible paid time off that staff are encouraged to take.
  • Allowances for desk setup and learning and development.
  • Fully remote work.
  • Supportive team and high-growth, high-ownership environment.

Interested in this position?

Apply directly on the company website

Apply Now

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