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UX Researcher

3 hours, 26 minutes ago
United States, Canada, United Kingdom, France, Germany, Ireland, Netherlands, Spain
Full-time
Mid Level
UX Researcher
Design and User Experience
Agile
Apply Now
GitLab

GitLab

GitLab: The comprehensive DevOps platform revolutionizing software development with automation, AI workflows, and essential tools for efficient collaboration.

Internet Software & Services
1K-5K
Founded 2014
View All Jobs 179

Description

  • Lead tactical studies that help teams make fast decisions.
  • Contribute to strategic research that uncovers user needs and opportunities.
  • Conduct research across all stages, including identifying, planning, driving, conducting, analyzing, and reporting findings.
  • Use qualitative and quantitative methods to answer research questions.
  • Serve as the subject matter expert on users, workflows, and pain points within the assigned product area.
  • Collaborate with designers, product managers, and engineers on research projects.
  • Communicate project status and updates to stakeholders.
  • Advocate for and socialize actionable insights in a clear and compelling way.
  • Participate in research led by senior researchers to build knowledge of more complex projects.
  • Contribute to team culture by improving processes, documentation, and peer reviews.

Requirements

  • Experience running mixed-methods research.
  • Experience working directly with stakeholders and guiding them toward the most appropriate research approach.
  • Experience in a highly iterative, fast-paced environment with the ability to pivot when priorities change.
  • Self-motivated and self-managing, with strong organizational skills.
  • Ability to ramp up quickly in a highly technical domain.
  • Ability to conduct research in a fully remote setting.
  • Empathetic, curious, and open-minded.
  • Alignment with GitLab’s values.
  • Experience with enterprise and/or developer tooling products is a plus.

Benefits

  • United States base salary range of $100,000 to $150,000 USD.
  • Benefits to support health, finances, and well-being.
  • Flexible Paid Time Off.
  • Equity compensation and Employee Stock Purchase Plan.
  • Growth and Development Fund.
  • Parental leave.
  • Home office support.

Interested in this position?

Apply directly on the company website

Apply Now

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