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Senior Professional Services Engineer - PubSec

3 hours, 39 minutes ago
United States
Full-time
Senior
Implementation Engineer
Project and Program Management
Ansible AWS Azure Chef GCP Git GitLab Packer Puppet Terraform
Apply Now
GitLab

GitLab

GitLab: The comprehensive DevOps platform revolutionizing software development with automation, AI workflows, and essential tools for efficient collaboration.

Internet Software & Services
1K-5K
Founded 2014
View All Jobs 179

Description

  • Deliver GitLab Professional Services engagements, including installation, migration, training, and advisory services.
  • Plan and execute deployments from single-node Omnibus installations to large reference architectures using Infrastructure as Code and Configuration as Code practices.
  • Lead migrations from multiple source systems to GitLab SaaS or self-managed GitLab.
  • Serve as a trusted technical advisor by translating customer goals and constraints into practical implementation plans.
  • Partner with Engagement Managers and Project Managers to improve delivery consistency and refine delivery processes.
  • Interface with GitLab product and engineering teams to unblock customer outcomes and share feedback on features and services.
  • Mentor Associate and Intermediate Professional Services Engineers by providing technical guidance and support.
  • Manage multiple customer engagements at once, including leading complex projects and providing oversight to other engineers.

Requirements

  • Professional exposure with one or more infrastructure as code or configuration as code tools such as Terraform, Ansible, Packer, Puppet, or Chef.
  • Professional exposure with two or more cloud providers such as AWS, Google Cloud Platform, or Microsoft Azure.
  • Top Secret Security Clearance required.
  • Experience using, deploying, or configuring GitLab, with a solid understanding of Git and source control workflows.
  • Experience delivering customer-facing services such as installation, migration, training, and advisory engagements.
  • Proven ability to independently manage one or more projects and lead other engineers on complex engagements.
  • Strong written and verbal communication skills in English.
  • Ability to work effectively in a fully remote, largely asynchronous environment across time zones.
  • Demonstrated ability to identify root causes, evaluate tradeoffs, and drive issues to resolution while balancing multiple engagements.
  • Preferred: experience working in a remote organization that emphasizes clear documentation, asynchronous collaboration, and GitLab's values.

Benefits

  • United States base salary range of $106,020 to $226,800 USD.
  • Flexible Paid Time Off.
  • Equity compensation and Employee Stock Purchase Plan.
  • Benefits to support health, finances, and well-being.
  • Growth and Development Fund.
  • Parental leave.
  • Home office support.

Interested in this position?

Apply directly on the company website

Apply Now

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