Product Operations Team Lead

3 hours, 55 minutes ago
Full-time
Lead
Product Management
Fundraise Up

Fundraise Up

Fundraise Up specializes in enhancing online donation processes through AI-driven conversion optimization and integrated payment solutions, enabling organizations to maximize their fundraising potential and improve donor engagement.

Capital Markets
51-250
Founded 2017

Description

  • Serve as the primary entry point for new Product Ops initiatives and prioritize what gets resourced.
  • Lead major cross-team process changes by designing the framework, aligning stakeholders, and driving adoption.
  • Own cross-functional processes across Product, Design, and Analytics, including quarterly planning, goal decomposition, and metrics alignment.
  • Build and maintain shared frameworks and artifacts such as prioritization logic, metrics models, and decision templates.
  • Identify and escalate systemic process problems that require cross-team or leadership-level decisions.
  • Drive AI automation of product workflows by identifying opportunities, building or overseeing solutions, and measuring impact against baselines.
  • Manage Product Ops focus and workload to ensure the team works on high-impact, scalable initiatives rather than reactive noise.
  • Own processes end-to-end, from design through adoption, with a hands-on approach.
  • Measure process effectiveness through adoption, satisfaction, and operational efficiency metrics.

Requirements

  • Experience designing or significantly improving operational processes in a product or tech environment.
  • Experience influencing cross-functional stakeholders and driving decisions without direct reporting lines.
  • Strong metrics-driven mindset with experience setting baselines and measuring change.
  • Ability to build scalable processes rather than one-off fixes.
  • Full ownership mentality with accountability for outcomes, not just tasks.
  • Experience using AI tools to automate workflows or processes and identify meaningful automation opportunities.
  • Fluent English at C1 level or above.
  • Ability to work in a mixed-language environment where the product team works in Russian and English documentation and meetings are frequent.
  • Product fluency, including understanding of discovery, prioritization, planning cycles, and roadmap trade-offs, is a bonus.
  • Background in product operations or program management is a bonus.
  • Familiarity with OKR frameworks, quarterly planning, or company-wide goal alignment is a bonus.
  • Comfort working in a fast-scaling environment without a defined playbook is a bonus.

Benefits

  • Competitive salary.
  • Meaningful equity and stock options.
  • 31 days of paid time off.
  • 100% paid telemedicine plan.
  • Home office setup assistance.
  • English learning courses.
  • Professional education budget.
  • Gym or swimming pool membership.
  • Co-working support.
  • Fully remote work.

Interested in this position?

Apply directly on the company website

Apply Now

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