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Senior Product Researcher

1 hour, 2 minutes ago
Switzerland
Full-time
Senior
AI Engineer
Artificial Intelligence and Machine Learning
Apply Now
Frontify

Frontify

Frontify is a best-in-class brand management software that simplifies brand management through a platform connecting creators and collaborators. It offers cloud software for creating professional Style Guides, visual collaboration, and improving web de...

Internet Software & Services
251-1K
Founded 2013
$80M raised
View All Jobs 4

Description

  • Partner with product trios to deliver timely, decision-ready research that informs product strategy and development.
  • Plan and conduct qualitative research, including customer interviews, synthesis, and structured analysis.
  • Perform competitive and market research to identify trends, opportunities, and emerging customer needs.
  • Design, build, and maintain AI-assisted workflows that improve research operations, including recruitment, synthesis, analysis, and reporting.
  • Create reusable research tools, templates, and frameworks that enable product teams to answer common research questions independently.
  • Establish quality standards and validation processes to ensure AI-generated outputs are grounded in real evidence and sound research practices.
  • Improve how research is captured, shared, and reused across the organization.
  • Present findings as compelling stories that build empathy for users and drive decisions.
  • Collaborate closely with Product Managers, Designers, Data Scientists, and Engineers to connect customer insights with product outcomes.
  • Proactively identify opportunities to increase the impact, efficiency, and scalability of research across Frontify.

Requirements

  • 5+ years of experience in product research, user research, market research, or a related discipline within SaaS or technology environments.
  • Extensive experience conducting qualitative research and translating findings into actionable recommendations.
  • Strong analytical thinking and a hypothesis-driven approach to problem solving.
  • Experience conducting competitive and market research using reliable, evidence-based methods.
  • Strong storytelling and presentation skills, with the ability to make user perspectives feel real and drive action.
  • Comfort working alongside quantitative researchers, product managers, product designers, and engineers.
  • Understanding of where automation creates leverage and where human judgment remains essential.
  • Experience building, improving, or experimenting with AI-enabled workflows, research operations, or automation tools; experience with platforms such as n8n is a plus.
  • Ability to thrive in highly autonomous environments and define priorities independently.
  • Excellent communication skills and fluency in English.
  • Ability to work from anywhere in Switzerland, with access to the St. Gallen office if desired.

Benefits

  • A minimum of 25 days annual leave per year.
  • Parental, family care, and bereavement leave.
  • Daily sickness benefits and accident insurance.
  • Paid educational and wellbeing days off.
  • Wellbeing, learning and development, and commuter allowance.
  • Home office setup budget.
  • Pension fund contributions paid 60% by Frontify and 40% by the employee.
  • Access to exclusive perks and discounts from hundreds of top brands.
  • Workation allowance to work from inspiring locations worldwide for up to 45 days per year.

Interested in this position?

Apply directly on the company website

Apply Now

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