Collections Specialist

1 hour, 5 minutes ago
Full-time
Mid Level
Finance and Accounting
Fresh Prints

Fresh Prints

Fresh Prints specializes in providing custom apparel and promotional products, offering over 1000 designs and 500 branded items tailored to the latest retail fashion trends, with a focus on serving student groups and organizations across various campuses.

Textiles, Apparel & Luxury Goods
251-1K
Founded 2009

Description

  • Manage the full invoice collection process from follow-up through resolution.
  • Follow up with customers on open and overdue invoices.
  • Handle case escalations and resolve complex invoice issues.
  • Coordinate invoice payments with universities, student organizations, and companies.
  • Track, analyze, and report on collections metrics.
  • Apply check and Venmo payments to invoices.
  • Take card payments over the phone.
  • Apply discounts and refunds to invoices.
  • Identify and own process improvements and value-add projects.

Requirements

  • 4+ years of experience in Finance, Collections, Accounts Receivable, or a related field.
  • Strong knowledge of collections processes, invoicing, and payment tracking.
  • Excellent written and verbal communication skills in English.
  • Customer-centric mindset with the ability to handle escalations and negotiate payment solutions.
  • Experience working with global clients, preferably in the US or other international markets.
  • Ability to work remote from 8:00 AM to 5:00 PM EST, Monday through Friday.
  • Proactive, goal-oriented, and open to change.
  • Calm under pressure with strong attention to detail.

Benefits

  • Work from home / remote.
  • Monday through Friday schedule, 8:00 AM - 5:00 PM EST.
  • 2-month paid sabbatical for eligible employees.
  • Inclusive, diversity-focused employer with equal employment opportunities.
  • Fresh Prints never charges candidates any money during the hiring process.

Interested in this position?

Apply directly on the company website

Apply Now

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