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IT Support Mid-Senior

13 hours, 49 minutes ago
Mexico, Argentina, Colombia, Peru, Venezuela
Full-time
Senior
Systems Administrator
DevOps and Infrastructure
AWS DNS Linux macOS Windows Server
Apply Now
Freelance Latin America

Freelance Latin America

Freelance Latin America connects businesses with skilled international remote workers in any industry. Maximize your business growth potential while keeping costs low by connecting with specialized bilingual freelancers through our remote staffing solu...

Professional Services
1-10
Founded 2017
View All Jobs 9

Description

  • Install, configure, and maintain Microsoft 365, Google Workspace, and AWS environments.
  • Administer and maintain Windows Server and other server infrastructure.
  • Troubleshoot advanced issues across Windows, Linux, macOS, and server systems.
  • Manage local networks, IP addressing, DNS, and email systems.
  • Install and maintain antivirus, firewall, VPN, and security tools such as Cisco Meraki, Sophos, SentinelOne, and Todyl.
  • Configure and manage remote connection tools such as ConnectWise and Datto.
  • Administer backup and virtualization platforms such as Datto, MSP360, and NinjaOne.
  • Optimize and scale hardware and software solutions based on client needs.
  • Create detailed troubleshooting documentation and maintain system records in tools such as ITGlue.
  • Manage ticketing systems such as Autotask, Syncro, and ConnectWise while providing efficient customer service.

Requirements

  • Advanced experience administering Microsoft 365, Google Workspace, and/or AWS environments.
  • Strong server administration skills with Windows Server and cloud-based infrastructure.
  • Proven expertise troubleshooting Windows, Linux, and macOS systems.
  • Experience with network administration, IP addressing, DNS, and IT security tools.
  • Hands-on experience with backup, firewall, virtualization, and remote management platforms.
  • Experience with ticketing systems and MSP workflows.
  • Ability to automate processes using scripting or programming languages.
  • Strong documentation skills and experience creating technical SOPs.
  • Excellent English communication skills and a strong customer service mindset.
  • Ability to work independently while collaborating effectively within a team.
  • Availability to work Monday through Friday, 8:00 AM – 5:00 PM Eastern Time (GMT -5:00), aligned with Bogota and Lima schedules.

Benefits

  • Competitive pay in US Dollars.
  • Paid every two weeks.
  • Multiple payment methods available, including Zelle, Face Bank, and Binance.
  • Birthday and work anniversary celebrations.
  • Additional benefits through brand alliances for freelancers.
  • Weekly recreation activities that support a healthy work environment.
  • Opportunity to work with respected business professionals.
  • Remote professional role with a set schedule and team integration.

Interested in this position?

Apply directly on the company website

Apply Now

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