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Coordinator, Transcription Marketplace

3 weeks, 4 days ago
United States
Full-time
Junior
Project Coordinator
Operations
Apply Now
Filevine

Filevine

Filevine is a top legal tech company revolutionizing legal work with AI-powered case management software, empowering law firms to streamline operations and enhance client services.

Specialized Consumer Services
251-1K
Founded 2015
$226M raised
View All Jobs 33

Description

  • Serve as the primary point of contact for transcribers via email and Slack, managing questions, issues, and routine communications.
  • Own onboarding for new transcription independent contractors, including coordinating paperwork, training access, and first-week check-ins.
  • Conduct QA reviews on transcription deliverables, flagging issues and routing feedback to the appropriate owners.
  • Maintain communication logs and ensure follow-through on open items.
  • Support the Transcription Marketplace Strategy Team with operational tasks to free up bandwidth for strategic priorities.
  • Contribute to process documentation as workflows are refined.

Requirements

  • 1-2 years of experience in a fast-growing startup or consulting firm.
  • Strong written communication skills with the ability to write clearly and professionally with little editing needed.
  • Detail-oriented and consistent, with the ability to catch issues others may miss.
  • An organized self-starter who can manage a queue of tasks without constant direction.
  • Experience in coordinator, operations, or administrative roles.
  • Familiarity with transcription, legal services, or independent contractor management is a plus.

Benefits

  • $70,000-$90,000 base salary.
  • Paid time off policy.
  • Comprehensive benefits package.
  • Medical, dental, and vision insurance for full-time employees.
  • Maternity and paternity leave for full-time employees.
  • Short- and long-term disability coverage.
  • Opportunity to learn from a dedicated leadership team.
  • Top-of-the-line company swag.

Interested in this position?

Apply directly on the company website

Apply Now

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