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Coordinator, Digital Reporter Marketplace

1 week ago
United States
Full-time
Junior
Project Coordinator
Operations
Apply Now
Filevine

Filevine

Filevine is a top legal tech company revolutionizing legal work with AI-powered case management software, empowering law firms to streamline operations and enhance client services.

Specialized Consumer Services
251-1K
Founded 2015
$226M raised
View All Jobs 32

Description

  • Coordinate onboarding for new Digital Reporter independent contractors by tracking steps, communicating next actions, and ensuring smooth activation.
  • Support engagement efforts by routing communications, flagging at-risk independent contractors, and helping execute retention touch points.
  • Assist with QA workflows by reviewing reports, logging issues, and routing feedback according to established standards.
  • Build and maintain an internal knowledge base for Digital Reporter processes, playbooks, and operational procedures.
  • Manage routine Slack and email communication related to Digital Reporter operational matters.
  • Identify gaps in existing documentation and help close them.
  • Work alongside the Digital Reporter Operations team and report to the Manager, Strategy and Operations.

Requirements

  • 1-2 years of experience in a fast-growing startup or consulting firm.
  • Experience in coordinator, operations, or community management roles.
  • Highly organized and thorough, with a track record of completing tasks fully and documenting work.
  • Clear written communication skills and comfort sending professional messages to independent contractors.
  • Eager to build structure where it does not yet exist and able to take initiative, not just execute.
  • Background in legal, deposition, or independent contractor management is a plus.

Benefits

  • Base salary of $70,000-$90,000.
  • Paid time off policy.
  • Comprehensive benefits package.
  • Medical, dental, and vision insurance for full-time employees.
  • Maternity and paternity leave for full-time employees.
  • Short- and long-term disability coverage.
  • Opportunity to learn from a dedicated leadership team.
  • Top-of-the-line company swag.

Interested in this position?

Apply directly on the company website

Apply Now

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