Technical Account Manager

2 hours, 44 minutes ago
Full-time
Senior
Customer and Technical Support
Figma

Figma

Figma provides a collaborative web application for interface design that enables users to seamlessly design, prototype, and gather feedback in real time, while also offering additional offline capabilities through desktop applications for macOS and Win...

Internet Software & Services
1K-5K
Founded 2012
$333M raised

Description

  • Serve as a strategic technical advisor to enterprise customers as they adopt and scale Figma.
  • Lead technical engagements to assess current environments, identify risks or gaps, and recommend implementation guidance.
  • Guide customers through enterprise API usage and system integrations within their broader technology ecosystems.
  • Partner with developer teams to improve design-to-code workflows, including Dev Mode adoption and extensibility initiatives.
  • Deliver technical workshops and training sessions on advanced platform capabilities.
  • Collaborate cross-functionally with sales, customer experience, and product teams to provide cohesive technical guidance.
  • Surface technical insights and opportunities that support renewals, expansion, and long-term account growth.
  • Build relationships with technical stakeholders and executive sponsors by translating technical concepts into business value.

Requirements

  • 5+ years of experience in technical account management, solutions engineering, enterprise customer success, or a related technical advisory role within a SaaS organization.
  • Solid understanding of enterprise systems, APIs, integrations, development frameworks, and identity management frameworks.
  • Experience advising on or implementing AI-powered solutions in enterprise environments, including architectural considerations, governance requirements, and integration strategies.
  • Strong communication skills with the ability to engage both technical and non-technical audiences.
  • Consultative mindset and experience navigating multiple stakeholders in complex customer environments.
  • Familiarity with Figma or other design and developer collaboration tools is preferred.
  • Background in frontend development or familiarity with design-to-code workflows is a plus.
  • Experience authoring structured AI guideline or instruction files for MCP servers or AI agents is a plus.
  • Experience delivering technical workshops, enablement sessions, or advisory services is a plus.

Benefits

  • Annual base salary range of $140,000 to $296,000 USD.
  • Equity compensation.
  • Health, dental, and vision coverage.
  • Retirement plan with company contribution.
  • Parental leave and reproductive or family planning support.
  • Mental health and wellness benefits.
  • Generous PTO and company recharge days.
  • Learning and development stipend, work-from-home stipend, and cell phone reimbursement.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Technical Account Manager

Xometry 251-1K Industrial Conglomerates

Xometry is hiring a customer-facing Mechanical Engineer to serve as a Technical Account Manager for strategic enterprise accounts, combining technical support, manufacturing oversight, and account growth in its digital manufacturing marketplace.

Salesforce
14 minutes ago

Technical Account Manager

Xometry 251-1K Industrial Conglomerates

Xometry is hiring a Mechanical Engineer to serve as a customer-facing Technical Account Manager embedded in strategic enterprise accounts, supporting digital manufacturing execution and account growth.

CRM Salesforce
29 minutes ago

Technical Account Manager

Xometry 251-1K Industrial Conglomerates

Xometry is hiring a Mechanical Engineer to serve as a customer-facing Technical Account Manager embedded in strategic enterprise accounts, supporting digital manufacturing operations and helping ensure successful order execution and customer growth.

Salesforce
1 hour, 14 minutes ago

Technical Account Manager

SpecterOps 51-250 Professional Services

SpecterOps is hiring a remote U.S.-based Technical Account Manager to help BloodHound Enterprise customers onboard, integrate, and realize value from the platform.

Active Directory Azure Docker JSON Kubernetes Penetration Testing PowerShell Python REST API
1 hour, 44 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers