Senior Product Manager, Operations

2 hours, 13 minutes ago
Full-time
Senior
Product Management
Fetch Package

Fetch Package

Fetch Package is a last-mile package delivery platform for multifamily apartments, solving package management for property managers and providing a convenient amenity for residents.

Air Freight & Logistics
251-1K
Founded 2016
$100M raised

Description

  • Own end-to-end product development for core operational and service partner workflows across Fetch’s service offerings.
  • Serve as the primary product partner to Central Operations and Service Partner Operations leadership.
  • Develop subject matter expertise for internal operators and service partners through research, data analysis, and hands-on discovery.
  • Identify high-leverage opportunities and define success criteria that support strategic product roadmaps.
  • Lead product discovery and delivery from ideation through discovery, development, and launch.
  • Drive measurable business outcomes and own the momentum of your projects.
  • Partner closely with Engineering, Design, Data, and Operations to deliver technically sound and operationally efficient solutions.
  • Use data to inform prioritization, evaluate tradeoffs, and assess impact through experimentation and post-launch analysis.
  • Continuously improve operational tooling and workflows as Fetch scales into new verticals and markets.

Requirements

  • 8+ years of product management experience, ideally in a technology-driven business.
  • Experience owning complex internal or operational products, not just customer-facing features.
  • Strong ability to work autonomously and cross-functionally with Engineering, Design, Operations, and Analytics.
  • Demonstrated success driving data-informed decision making, including experimentation and hypothesis testing.
  • Comfort with hands-on data analysis and ad-hoc analysis to inform product direction.
  • Ability to break down ambiguous problems into clear, actionable product plans.
  • Experience prioritizing roadmaps in the context of company goals, resource constraints, and operational realities.
  • Familiarity with agile development practices and modern product discovery techniques.
  • Experience in logistics, gig-marketplace, or operations-heavy environments is a plus.
  • Passion, humility, humor, and adaptability are valued team traits.

Benefits

  • Flexible hybrid work schedule with dedicated remote days.
  • Centrally located office in downtown Austin.
  • Unlimited PTO.
  • Comprehensive health benefits.
  • Stocked kitchen with coffee, kombucha, and snacks.
  • Regular team events and happy hours.
  • Opportunity to work alongside and learn from a strong, experienced engineering and product team.

Interested in this position?

Apply directly on the company website

Apply Now

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