Senior Analyst, Client Insights

1 hour, 31 minutes ago
Full-time
Senior
Data Science and Analytics
Extend

Extend

Extend is a technology company that offers powerful product and shipping protection solutions to merchants, helping them generate revenue and enhance customer loyalty. Their modern and cost-effective services provide a win-win situation for both busine...

Air Freight & Logistics
251-1K
Founded 2019

Description

  • Own the shopper behavioral analysis process and help the sales team turn segmentation analysis into closed deals.
  • Own product analytics for the Shopper Operations Platform and use product data to inform improvements with product and engineering teams.
  • Partner with the Risk and Data team to build fraud analysis and translate it into clear merchant-facing reporting.
  • Stay current on model and product changes and convert those changes into actionable insights for merchants.
  • Work with sales, merchant success, and growth teams to provide analysis that supports merchant retention and upsell efforts.
  • Collaborate with data engineering and product teams to align reporting needs with the internal data model.
  • Help build a more scalable and sophisticated reporting pipeline over time.

Requirements

  • 4-7 years of experience in an analytics, data, or business intelligence role.
  • Experience using data and analysis to drive business decisions at an ecommerce company or consumer brand.
  • Understanding of consumer brands, ecommerce, and key industry metrics and benchmarks.
  • Experience working cross-functionally to improve business and product outcomes.
  • Proficiency in SQL, including querying large datasets, writing clean and efficient code, and understanding data modeling.
  • Experience building and maintaining transformation code in dbt.
  • Experience with Snowflake.
  • Familiarity with Tableau.
  • Python experience is a plus, especially for data manipulation or automation.
  • Understanding of how to use AI to improve processes and organizational efficiency.
  • Strong communication skills for explaining data to technical and non-technical audiences.
  • Self-starter mindset with the ability to work independently and know when to involve others.

Benefits

  • Expected base salary range of $124,000 to $145,000 per year.
  • Full medical, dental, and vision benefits.
  • Stock/equity in an early-stage, fast-growing startup.
  • Generous, flexible paid time off policy.
  • 401(k) plan with financial guidance from Morgan Stanley.
  • Collaborative and supportive team environment.

Interested in this position?

Apply directly on the company website

Apply Now

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