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Sales Specialist

3 weeks ago
United States
Full-time
Senior
Sales
Sales and Business Development
CRM
Apply Now
Experience Senior Living

Experience Senior Living

Experience Senior Living specializes in creating tailored senior living environments that engage and inspire residents through thoughtfully curated experiences and community-focused opportunities.

Health Care Providers & Services
11-50
Founded 2021
View All Jobs 4

Description

  • Train and coach concierge, director, and resident experience teams on sales practices and daily execution.
  • Drive move-ins by managing sales activities, follow-up, and the Sherpa database with community teams.
  • Review sales databases and report issues with community leaders to improve future performance.
  • Evaluate tour paths, staging, and presentation standards, and recommend improvements to the resident experience.
  • Conduct sales calls, respond to inquiries, and lead walking and scheduled tours for prospective residents and families.
  • Plan and execute daily sales strategy meetings, creative follow-up, home visits, and other sales activities.
  • Track move-ins, move-outs, and referral activity, and determine appropriate follow-up actions.
  • Maintain CRM contact and referral source records with detailed and accurate information.
  • Develop and maintain relationships with referral sources and support lead-generation partnerships such as A Place for Mom and Caring.com.
  • Work with community and regional leaders to stage apartments, gather market intelligence, and support sales reporting and training.

Requirements

  • Experience in senior living, including assisted living and memory care, is preferred.
  • Bachelor's degree or equivalent experience and education is preferred.
  • Background in sales or leasing in health care or senior living is helpful.
  • Expertise in relationship selling and a demonstrated ability to close is required.
  • Experience with motivational interviewing techniques is preferred.
  • Experience in a customer service-oriented setting is necessary.
  • Demonstrated ability to work effectively in a team environment.
  • Strong verbal and written communication skills are required.
  • Ability to work nights, weekends, and holidays is required.
  • Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint is required.
  • Must possess a current driver's license.
  • Ability to read, speak, and understand English is required.
  • Ability to connect with clients, manage emotions, and guide clients toward solutions is required.
  • Creative, out-of-the-box thinking and strong sincerity and empathy are desired.

Benefits

  • Medical, dental, and vision insurance.
  • STD/LTD, life, and voluntary life insurance coverage.
  • 401(k) with employer matching.
  • Paid holidays.
  • Up to 20 days of PTO in the first three years.
  • Annual salary of $115,000 to $125,000.
  • Employment contingent on background screening for Florida applicants, including possible fingerprinting and Level 1 or Level 2 screening.

Interested in this position?

Apply directly on the company website

Apply Now

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