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Senior Technical System Analyst

1 hour, 2 minutes ago
Brazil
Full-time
Senior
Business Analyst
Database Administration
SQL SQL Server XML
Apply Now
Exadel

Exadel

Exadel is an enterprise software development and consulting company that provides custom software solutions and digital transformation services to Fortune 500 clients worldwide.

Internet Software & Services
1K-5K
Founded 1998
View All Jobs 25

Description

  • Lead and support enterprise SaaS application upgrades from planning through production deployment.
  • Configure, deploy, validate, and troubleshoot enterprise applications across the upgrade lifecycle.
  • Run SQL queries to investigate production issues, validate deployments, and troubleshoot data discrepancies.
  • Support batch processing, enterprise schedulers, and script execution during upgrade and production support activities.
  • Participate in cutover planning, go/no-go decisions, rollback procedures, and post-deployment hypercare support.
  • Troubleshoot application issues across databases, integrations, middleware, and enterprise workflows.
  • Perform root cause analysis using logs, SQL queries, and application diagnostics.
  • Collaborate with Engineering, QA, Project Managers, and client stakeholders to coordinate deliverables and resolve issues.
  • Develop technical documentation, deployment procedures, operational runbooks, and best practices.
  • Identify opportunities to improve deployment processes, operational efficiency, and application reliability.

Requirements

  • Extensive experience in Application Management, Production Support, Release Management, or SaaS Upgrade environments.
  • Demonstrated experience supporting end-to-end enterprise application upgrade projects.
  • Proven experience with application deployments, deployment validation, and production support.
  • Solid troubleshooting and root cause analysis skills across enterprise applications.
  • Hands-on experience writing SQL queries using Microsoft SQL Server and/or Sybase.
  • Experience supporting batch processing, enterprise schedulers, and script execution.
  • Experience supporting application integrations, middleware, and enterprise workflows.
  • Experience participating in production cutovers, rollback planning, go/no-go decisions, and hypercare support.
  • In-depth understanding of enterprise application lifecycle management and software deployment methodologies.
  • Experience supporting enterprise SaaS platforms or mission-critical business applications.
  • Experience in Investment Management, Capital Markets, Asset Management, Financial Services, or Trading Platforms is strongly preferred.
  • Experience supporting Charles River Investment Management Solution (CRIMS) is highly desirable.
  • Excellent analytical and problem-solving abilities.
  • Outstanding communication and stakeholder management skills.
  • Ability to manage multiple priorities in fast-paced client environments.
  • High level of ownership, accountability, and attention to detail.
  • Ability to work independently while driving complex technical initiatives.
  • Upper-Intermediate English.
  • Experience with enterprise scheduling platforms and batch automation tools (nice to have).
  • Experience with deployment automation and release management processes (nice to have).
  • Familiarity with scripting languages and XML (nice to have).
  • Experience with enterprise monitoring and application observability tools (nice to have).
  • Bachelor's degree in Computer Science, Engineering, Information Technology, Mathematics, Economics, or a related technical discipline (nice to have).

Benefits

  • International projects.
  • In-office, hybrid, or remote flexibility.
  • Medical healthcare.
  • Recognition program.
  • Ongoing learning and reimbursement.
  • Well-being program.
  • Team events and local benefits.
  • Sports compensation.
  • Referral bonuses.
  • Top-tier equipment provision.

Interested in this position?

Apply directly on the company website

Apply Now

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