Client Success Coordinator, LawRank MX

1 week, 5 days ago
Full-time
Junior
Customer and Technical Support
EverService

EverService

EverService provides integrated websites, marketing, sales, and engagement services for over 10,000 companies. EverService Holdings, LLC offers tech-enabled business solutions including digital marketing, website design, scheduling services, and more, ...

Professional Services
51-250

Description

  • Ensure client needs are addressed, deadlines are met, and commitments are followed through.
  • Assist Client Success Managers with client communications, requests, and relationship management.
  • Coordinate with SEO, Paid Media, Content, and Development teams to keep projects moving.
  • Gather data and organize insights for client reports and performance updates.
  • Upload content and images to WordPress websites.
  • Support onboarding of new clients and transitions into LawRank’s services.
  • Help identify opportunities that support clients’ long-term growth.

Requirements

  • 2+ years of experience in customer service, customer success, account coordination, administrative assistance, or another client-facing role.
  • Bachelor’s degree preferred.
  • High English proficiency with strong written and verbal communication skills.
  • Excellent organization, time management, attention to detail, and ability to manage multiple priorities.
  • Strong problem-solving, critical-thinking, empathy, patience, and relationship-building skills.
  • Ability to collaborate effectively with cross-functional teams in a fast-paced environment.
  • Working knowledge of Google Workspace, including Docs, Sheets, and Drive.
  • Comfort using AI tools and LLMs such as ChatGPT and Claude.
  • Digital marketing agency experience and familiarity with SEO, paid media, marketing funnels, or web development preferred.
  • Experience with WordPress, GA4, Google Search Console, CallRail, Monday.com, Slack, CRM platforms, or Google Ads preferred; bilingual English/Spanish is a plus.

Benefits

  • Major medical, vision, and dental insurance.
  • 6 PTO days per year for personal and sick leave.
  • 6 additional vacation days after six months.
  • Two half-day Fun Fridays per month.
  • Remote or hybrid work options.
  • Ongoing training and growth opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Customer Success Representative (Brilliant Harvest)

AltaML 51-250 IT Services

Brilliant Harvest is seeking a Customer Success Representative to help farm equipment dealers and farmers adopt, use, and gain value from its conversational AI platform.

4 hours, 33 minutes ago

Trial Experience Apprentice

HighLevel 251-1K Internet Software & Services

HighLevel is hiring a remote Customer Acquisition Apprentice in India to support trial customers through calls, chats, emails, scheduling, and video-room coordination during a six-month apprenticeship.

CRM
4 hours, 48 minutes ago

Customer Experience Director (Philadelphia, PA)

B Lab 51-250 Diversified Consumer Services

B Lab is hiring a Director, Customer Experience to lead its global customer experience function, improving how businesses and B Corps engage with certification, products, and services while increasing satisfaction, adoption, retention, and operational effectiveness.

CRM
4 hours, 48 minutes ago

Member Services Associate - Work From Home

Join a fully remote financial services team to enroll and support clients seeking guidance on benefits and related financial needs.

4 hours, 48 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers