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Client Success Coordinator, LawRank MX

5 days, 7 hours ago
Mexico
Full-time
Junior
Customer Success
Customer and Technical Support
CRM Digital Marketing Google Ads LLM Monday.com SEO WordPress
Apply Now
EverService

EverService

EverService provides integrated websites, marketing, sales, and engagement services for over 10,000 companies. EverService Holdings, LLC offers tech-enabled business solutions including digital marketing, website design, scheduling services, and more, ...

Professional Services
51-200
View All Jobs 11

Description

  • Support Client Success Managers with client communications, requests, and relationship management.
  • Ensure client needs, deadlines, and project commitments are tracked and fulfilled.
  • Coordinate with SEO, Paid Media, Content, and Development teams to keep client projects moving.
  • Prepare client reports and performance updates by gathering data and organizing campaign insights.
  • Upload website content and images in WordPress as part of project delivery.
  • Partner with Client Success and Sales teams to onboard new clients smoothly.
  • Help identify opportunities that support clients’ long-term growth and success.

Requirements

  • 2+ years of experience in customer service, customer success, account coordination, assistant, or other client-facing roles.
  • Bachelor’s degree preferred.
  • High English proficiency with strong written and verbal communication skills.
  • Strong organization, time management, attention to detail, and ability to manage multiple accounts and deadlines.
  • Problem-solving, critical-thinking, empathy, patience, and relationship-building abilities.
  • Ability to collaborate effectively with cross-functional teams in a fast-paced environment.
  • Working knowledge of Google Workspace, including Docs, Sheets, and Drive.
  • Comfort using AI tools and LLMs, such as ChatGPT and Claude.
  • Digital marketing agency experience or familiarity with SEO, paid media, marketing funnels, and web development preferred.
  • Experience with WordPress, GA4, Google Search Console, CallRail, Monday.com, Slack, CRM platforms, Google Ads, or bilingual English/Spanish proficiency is a plus.

Benefits

  • Major medical, vision, and dental insurance.
  • 6 PTO days per year for personal and sick days.
  • 6 additional vacation days after 6 months.
  • Two half-day Fun Fridays per month.
  • Ongoing training and growth opportunities.
  • Hybrid or remote work options.

Interested in this position?

Apply directly on the company website

Apply Now

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